removal from system tray

[Guest Jo-Anne Naples]

My computer came with an icon for Dell Support Alerts in the system tray.

I've tried to get rid of it the usual way, by right-clicking on the icon,

and looking for Properties--but the only options on a right-click are View

Alerts, Alert Settings, and Exit. If I click Exit, the icon disappears; but

it pops up again at the next boot-up or after 24 hours.

 

I have a Windows XP computer with SP3 installed. Is there a relatively

simple way to delete this icon from the tray?

 

Thanks much!

 

Jo-Anne

[Guest JS]

Re: removal from system tray

 

How to use Msconfig:

http://www.netsquirrel.com/msconfig/msconfig_xp.html

Look for an entry in the 'Startup' tab that is associated with Dell Support.

 

If you want to dig deeper or can not find it using msconfig then:

Try Autoruns from the MS Windows SysInternals site:

http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

 

AutoRuns will show/list all apps/etc. that load/run when you first boot

(Boot Execute tab),

when you logon (Logon tab) and other programs that load (grouped by labeled

tabs) for easy viewing.

 

It also provides the ability to selectively allows you to stop (use with

care) any program that you don't want to load. You can undo any changes you

have made.

 

Note: To get additional details on an item in the list you may need to

highlight the item (right click) and use the 'Search Online' option to get

the details, especially useful for the more obscure items in the list.

 

JS

 

"Jo-Anne Naples" <naples@tbcnet.com> wrote in message

news:O6SIIGqvIHA.1688@TK2MSFTNGP06.phx.gbl...

> My computer came with an icon for Dell Support Alerts in the system tray.

> I've tried to get rid of it the usual way, by right-clicking on the icon,

> and looking for Properties--but the only options on a right-click are View

> Alerts, Alert Settings, and Exit. If I click Exit, the icon disappears;

> but it pops up again at the next boot-up or after 24 hours.

>

> I have a Windows XP computer with SP3 installed. Is there a relatively

> simple way to delete this icon from the tray?

>

> Thanks much!

>

> Jo-Anne

>

[Guest Jerry]

Re: removal from system tray

 

Look in your Startup folder or Start > Run msconfig > Startup and uncheck

the item in question.

 

"Jo-Anne Naples" <naples@tbcnet.com> wrote in message

news:O6SIIGqvIHA.1688@TK2MSFTNGP06.phx.gbl...

> My computer came with an icon for Dell Support Alerts in the system tray.

> I've tried to get rid of it the usual way, by right-clicking on the icon,

> and looking for Properties--but the only options on a right-click are View

> Alerts, Alert Settings, and Exit. If I click Exit, the icon disappears;

> but it pops up again at the next boot-up or after 24 hours.

>

> I have a Windows XP computer with SP3 installed. Is there a relatively

> simple way to delete this icon from the tray?

>

> Thanks much!

>

> Jo-Anne

>

[Guest Jo-Anne Naples]

Re: removal from system tray

 

Thank you both! I did it, using msconfig (I had to widen the column to see

which item belonged to Dell). Now I should at least look at some of the

other startup items there. I don't recognize a few of them.

 

Jo-Anne

 

"Jo-Anne Naples" <naples@tbcnet.com> wrote in message

news:O6SIIGqvIHA.1688@TK2MSFTNGP06.phx.gbl...

> My computer came with an icon for Dell Support Alerts in the system tray.

> I've tried to get rid of it the usual way, by right-clicking on the icon,

> and looking for Properties--but the only options on a right-click are View

> Alerts, Alert Settings, and Exit. If I click Exit, the icon disappears;

> but it pops up again at the next boot-up or after 24 hours.

>

> I have a Windows XP computer with SP3 installed. Is there a relatively

> simple way to delete this icon from the tray?

>

> Thanks much!

>

> Jo-Anne

>

[Guest JS]

Re: removal from system tray

 

You're welcome.

 

JS

 

"Jo-Anne Naples" <naples@tbcnet.com> wrote in message

news:eCG$WeqvIHA.1240@TK2MSFTNGP02.phx.gbl...

> Thank you both! I did it, using msconfig (I had to widen the column to see

> which item belonged to Dell). Now I should at least look at some of the

> other startup items there. I don't recognize a few of them.

>

> Jo-Anne

>

> "Jo-Anne Naples" <naples@tbcnet.com> wrote in message

> news:O6SIIGqvIHA.1688@TK2MSFTNGP06.phx.gbl...

>> My computer came with an icon for Dell Support Alerts in the system tray.

>> I've tried to get rid of it the usual way, by right-clicking on the icon,

>> and looking for Properties--but the only options on a right-click are

>> View Alerts, Alert Settings, and Exit. If I click Exit, the icon

>> disappears; but it pops up again at the next boot-up or after 24 hours.

>>

>> I have a Windows XP computer with SP3 installed. Is there a relatively

>> simple way to delete this icon from the tray?

>>

>> Thanks much!

>>

>> Jo-Anne

>>

>

>

[Guest Ed.]

Re: removal from system tray

 

Is it in Add/Remove Programs ?

 

"Jo-Anne Naples" <naples@tbcnet.com> wrote in message

news:O6SIIGqvIHA.1688@TK2MSFTNGP06.phx.gbl...

> My computer came with an icon for Dell Support Alerts in the system tray.

> I've tried to get rid of it the usual way, by right-clicking on the icon,

> and looking for Properties--but the only options on a right-click are View

> Alerts, Alert Settings, and Exit. If I click Exit, the icon disappears;

> but it pops up again at the next boot-up or after 24 hours.

>

> I have a Windows XP computer with SP3 installed. Is there a relatively

> simple way to delete this icon from the tray?

>

> Thanks much!

>

> Jo-Anne

>

[Guest Jo-Anne Naples]

Re: removal from system tray

 

Hi, Ed,

 

I didn't want to remove the program, just stop it from starting up when I

boot the computer. Got it done with help from here!

 

Jo-Anne

 

"Ed." <Ed@address.invalid> wrote in message

news:O74SauqvIHA.2360@TK2MSFTNGP05.phx.gbl...

> Is it in Add/Remove Programs ?

>

> "Jo-Anne Naples" <naples@tbcnet.com> wrote in message

> news:O6SIIGqvIHA.1688@TK2MSFTNGP06.phx.gbl...

>> My computer came with an icon for Dell Support Alerts in the system tray.

>> I've tried to get rid of it the usual way, by right-clicking on the icon,

>> and looking for Properties--but the only options on a right-click are

>> View Alerts, Alert Settings, and Exit. If I click Exit, the icon

>> disappears; but it pops up again at the next boot-up or after 24 hours.

>>

>> I have a Windows XP computer with SP3 installed. Is there a relatively

>> simple way to delete this icon from the tray?

>>

>> Thanks much!

>>

>> Jo-Anne

>>

>

[Guest Kelly]

Re: removal from system tray

 

You may also want to look in the Services tab via Msconfig. Hide MS then

view the rest. Another method is going to Start/Run: services.msc

 

--

 

All the Best,

Kelly (MS-MVP/DTS&XP)

 

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

 

"Jo-Anne Naples" <naples@tbcnet.com> wrote in message

news:eCG$WeqvIHA.1240@TK2MSFTNGP02.phx.gbl...

> Thank you both! I did it, using msconfig (I had to widen the column to see

> which item belonged to Dell). Now I should at least look at some of the

> other startup items there. I don't recognize a few of them.

>

> Jo-Anne

>

> "Jo-Anne Naples" <naples@tbcnet.com> wrote in message

> news:O6SIIGqvIHA.1688@TK2MSFTNGP06.phx.gbl...

>> My computer came with an icon for Dell Support Alerts in the system tray.

>> I've tried to get rid of it the usual way, by right-clicking on the icon,

>> and looking for Properties--but the only options on a right-click are

>> View Alerts, Alert Settings, and Exit. If I click Exit, the icon

>> disappears; but it pops up again at the next boot-up or after 24 hours.

>>

>> I have a Windows XP computer with SP3 installed. Is there a relatively

>> simple way to delete this icon from the tray?

>>

>> Thanks much!

>>

>> Jo-Anne

>>

>

>