Seth

If the services are missing, have a look here: Windows XP Service Pack 3 Services Registry Files and Information If that fails, you might be looking at a system restore or repair install of XP. Another option is the free trial of this: Data migration software: copy a hard disk drive to another one

Global warming Global cooling Killer bees Killer locusts Aids Sars H1 Religion ...and the beat goes on. Every year there's another "sky is falling" agenda that capitalizes via human ignorance.

Your issue is not typical of a malware infection. When the blank screen appears, what address shows in the address bar? Does the problem occur in "Safe Mode With Networking"?

Just dropped in to say hi to the motley crew. Now who the heck messed with the malware removal forum?:)

Hi Jack. I've come to respect your computer knowledge, but either I'm missing something, or your suggestion is erroneous. A failed a cmos battery will produce a checksum error with the option to look for a boot loader. Once one bypasses the checksum error, then the OS will load as normal, but without certain settings. One can prove such by removing the cmos battery and firing it up. I can elaborate, but I don't think I need to do so.

As I said, "If" The information I provided can potentially save the end user a heck of a lot of money.

I specialize in laptop repair, and I assure you that TT and Nev are correct. However (I always have a however:), I would not recommend you repair the connection. I suggest you retrieve needed data from the drive and purchase a new laptop.

True, unless there is important data on it.

With all due respect my friend, (i disagree) It's a shame that my fellow techs have cowered.

Don't bother, as a new cmos battery isn't going to help the electrical problem. Does the electrical problem occur without the battery? Without the AC/DC adapter?

The ability of the CMOS to recognize the drive is determined by the drive's electronic board. Other issues on a computer may cause the cmos to not recognize the drive, but those factors were ruled out in this case given the following: 1) The drive is not recognized by the cmos in another computer. 2) A new replacement drive is recognized and performs correctly. As such, it's technically correct to conclude that the drive's electronic board is defective. If the board is replaced, the drive should be recognized. If then the files are not visible, the drive has suffered a physical failure as well as an electronic failure. That scenerio is highly unlikey given: 1) Physical failure of a hd normally produces clicking or grinding sounds. Note that the poster is aware of this and made a point of mentioning that the drive sounded normal. 2) The chances of a hd having both an electronic failure and a physical failure is remote at best. Call it as you will. I call it logic, experience, and deductive reasoning.

Probably. Does it look like this: http://www.christopherlowe.name/wp-content/uploads/2006/02/2006026-TP600E-CMOS-battery-replacement%200011.jpg However, the sounds you described indicate a serious electrical problem.

Hi Eddie. I'd go for a Western Digital from here: 3.5in SATA Hard Drives - 2ndchancepc.co.uk The size you'll need depends on how much data you want to store;)

The circuit board (firmware and such) on the old drive is hooped. If you need to recover data from that drive, you would have to order the exact same hard drive, then swap out the circuit board. Or, the manufacturer of the drive may be able to sell you just the circuit board.

Ok, so we now the issue is in Media Player alone, and not your files or operating system. What version of media player are you using?

It's an infection.

You're welcome. I have to leave soon as well. Anyway, that test proves that one your startup programs (that only starts in Normal mode and not Safe Mode), is interfering with Internet Explorer. This would be typically be your antivirus or firewall. What do you use for internet security?

Keep tapping F8 as soon as you turn on the computer, and a startup menu will appear. Use the arrow keys to choose "Safe Mode With Networking" and then press enter. Everything will look larger, but try the internet now.

The File Research Center is the same company as SuperAntiSpyware. The latest SAS definition update for lop was on Nov 11. Yes, it's possible you had a new variant, but there are many other possibilities: 1) Outdated core and trace files in the programs you used to try and remove lop. 2) Corrupt definition file download. 3) Spybot's Tea Timer (in your log), as well as Adaware and other antivirus programs which may interfere with malware removal. ...and a few other things as well. Anyway, glad it's gone.

Welcome to Extreme Tech Support - Free PC Help Gaz. Try clearing out internet explorer: ATF-Cleaner.exe - www.atribune.org If that doesn't work, temporarily disable your antivirus and firewall and test the links. Don't forget to turn the antivirus/firewall back on after the test.

I suggest you run hard drive error correction and then try the defrag: Double-click My Computer, and then right-click the hard disk that you want to check. Click Properties, and then click Tools. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed. Select the Scan for and attempt recovery of bad sectors check box, and then click Start. Note If one or more of the files on the hard disk are open, you will receive the following message: The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer.Click Yes to schedule the disk check, and then restart your computer to start the disk check.

I suspect media player corruption or a codec problem. Please let us know if the videos play fine using this media player: VLC media player 0.9.6 software download - Mac OS X - VersionTracker

Hi Blondieblue. We'll see how you make out, but the symptoms indicate operating system corruption, and not an infection.

No one program can catch all infections. Sounds like you have a rogue antispyware application on board. Run the system through our malware removal procedure: Malware is software designed to infiltrate or damage a computer system without the owner's informed consent. It is a combination of the words malicious and software. The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code. Required Cleanup Steps Disable the Spybot Search & Destroy TEA TIMER if you use it and if it is enabled Run a Temporary file and cache cleaner (ATF) Run 2 Anti-Malware scanners (Listed Below) Run an Online Anti-Virus / Anti-Malware Scanner (Listed Below) Clear out old System Restore points If continued Malware type activity is present you may be asked to post a TrendMicro™ HijackThis™ Log file, do not do so unless requested. The reason to run multiple scanners is to ensure that no single scanner is missing something. The time it takes will vary depending on your system and your internet connection speed. Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 10 to 90 minutes. The ESET online scan should take between 1 to 3 hours. In most cases, these scans will suffice to clean and disinfect your computer. Heavily infected systems or slower PCs can take much longer to scan and clean. For best results print the following instructions and bookmark this Web page To keep this guide printer-friendly, use your cursor to highlight the contents below. From your browser select File - Print and in the printer dialog box under "Print range" click the Selection choice to print out these instructions for removal of malware. http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/printer-selection.gif ____________________________________________ STEP 1 Disable Spybot Search & Destroys' TEA TIMER: (if installed, if not go to Step 2) Run Spybot-S&D in Advanced Mode. If it is not already set to do this Go to the Mode menu select "Advanced Mode" On the left hand side, Click on Tools Then click on the Resident Icon in the List Uncheck "Resident TeaTimer" and OK any prompts. Restart your computer. __________________________________________________ STEP 2 Follow these instructions carefully. Download ATF-Cleaner from Snapfiles.com to remove un-needed temporary files from your computer that may contain malware. You can also download it from Majorgeeks.com When you run ATF-Cleaner, check the items as shown below for Main. For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored Then click on "Empty Selected". http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner01.gif . http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner02.gif __________________________________________________ STEP 3 Install and run the free version (not the Professional version) of SUPERAntiSpyware from SUPERAntiSpyware.com Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files. You do not have to send them your e-mail address, just click next. You can leave the automated check for updates on. You can uncheck "Send a diagnostic report to research center" if you don't want to send the information. DO NOT allow SUPERAntiSpyware to protect your Home Page settings. On the Top Left select the Scan your computer button. Make sure there is a CHECK MARK on all Fixed Drives. Click "Perform a Complete Scan". Click "Next" to Repair issues found and reboot the computer when prompted to do so. __________________________________________________ STEP 4 Install and run Malwarebytes' Anti-Malware from Malwarebytes - (direct download) Accept all defaults for the installer Allow the program to update the definitions Click on the Quick Scan and click Next. If any items are found allow it to clean them and then Reboot your computer. __________________________________________________ STEP 5 Run an online scan with ESET from Free Virus Scan: Use ESET's Online Antivirus Scanner You must use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan. If your computer is running Window's Vista, then you must first start Internet Explorer as an Administrator. To do so, right-click on the Internet Explorer icon in the Start Menu and select "Run as administrator" from the popup context menu. Accept the terms and click "Start". Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications". Click "Start" to begin the scan. When completed restart your computer __________________________________________________ Make sure your internet firewall security is enabled, and then please return to Extreme Tech Support - Free PC Help and tell us how the computer seems to be operating. At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted. If required this is the download link for TrendMicro™ HijackThis™ Unless instructed to by the Technician helping you then do not download this tool. Once you and the Technician agree that your system appears to be clean then you should delete all your System Restore points and recreate a new one. Please follow the instructions here How to turn off and turn on System Restore in Windows XP How to turn off and turn on System Restore in Windows Vista

Both SuperAntiSpyware and MalwareBytes detect and remove lop.