Dopey

I must be doing something wrong... can someone help me out by accessing my computer with http://www.teamviewer.com/en/index.aspx but it has to be an admin please? thanks

Almost... recovered them and had a lot of pics come up, but when I went to recover into the computer it didn't want to put them in, didn't get much luck

Yes m8 I did "Did you take a look in the Recycle Bin ? They may be there." I loaded Recuva its all been deleted I only got a few back... and of them most are no good... but thanks for trying

Can someone help me out with this please? thanks

Hi all, I think I have found a good part of the problem, my power box went t*ts up a few days ago, I think this is is the cause of most of my troubles, since I changed it, everything has been working fine?? what do you think??

Ok thanks for that guys, #2 looks best, and I see what your saying about the ring main, I have a fuse for upstairs and one for downstairs, so maybe I have a 2 ring???

Hi guys... got my son an Ipad, he is having trouble with the signal getting to his bedroom (god forbid he should ever come out of his room, and come downstairs to interact with ppl) anyway to try my best and keep him up there... I need some kind of powerline ethernet adapter kit?? so I have a Virgin rooter, I have never had one of these before, do I plug it into the mains, and then a wire (of some kind) from that to the rooter, and then the plug upstairs, and can that then be wireless? or do I HAVE to have a wire from that to his ipad??? thanks guys

64bit.. yes, same voltage, thanks

Hi all, just swapped my ram, I had... OCZ 4GB (2x2GB) DDR3 1333MHz/PC3-10666 Platinum i5 Memory Kit 1.65V CL7(7-7-7-20 And I have swapped it for Kingston KHX1600C9D3K2/8G 8GB 1600MHz DDR3 Non-ECC CL9 DIMM Memory Module (Kit of 2) I know the first one is faster (CL7) as oposed to CL9, but have I done the right thing, I use it a lot for gaming, thanks

Ok I will do that from now on

OK got you, but I do look.... they must hide it very well, or dont tell you about it, sometimes I untick boxes, and they sill load it!!!

Just one more thing, is there anything free out there that will do a better job with protecting my computer than Microsoft security essentials? its just not picking anything up or doing a good job at all, so a better secure system if there's one out there would give me a lot more confidence... thanks

Ok I put this in "greatarcadehits" in search and programs, them see more results, them scanned the computer, it found 2 files, I managed to delete one manually and the other with Malwarebytes Anti-Malware, then reset firefox, and its all gone now.... I hope!!!! thanks again for the help, see you soon lol

Went to firefox addons, and its still there, it doesn't give the option to delete it, just to disable it (thats what I have done) strange

Seems to have done the trick.... I will just check see if its not in the adons (firefox)

# AdwCleaner v3.013 - Report created 25/11/2013 at 17:40:25 # Updated 24/11/2013 by Xplode # Operating System : Windows 7 Ultimate Service Pack 1 (64 bits) # Username : Tony - TONY-PC # Running from : C:\Users\Tony\Downloads\AdwCleaner(2).exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** File Deleted : C:\Users\Tony\AppData\Roaming\Mozilla\Firefox\Profiles\0axud4wd.default\Extensions\addon@defaulttab.com.xpi ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1F8EDE97-36D5-422A-B8F0-9406E2D87C60} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{FEB62B15-CC00-4736-AAEC-BA046C9DFF73} Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23} Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1F8EDE97-36D5-422A-B8F0-9406E2D87C60} ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.16428 -\\ Mozilla Firefox v25.0.1 (en-US) [ File : C:\Users\Tony\AppData\Roaming\Mozilla\Firefox\Profiles\0axud4wd.default\prefs.js ] [ File : C:\Users\Tony\AppData\Roaming\Mozilla\Firefox\Profiles\9o8ce3m0.default-1385380572722\prefs.js ] [ File : C:\Users\Alan\AppData\Roaming\Mozilla\Firefox\Profiles\9xx1rj7u.default\prefs.js ] ************************* AdwCleaner[R0].txt - [1444 octets] - [25/11/2013 17:39:53] AdwCleaner[s0].txt - [1367 octets] - [25/11/2013 17:40:25] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [1427 octets] ##########

Junkware Removal Tool (JRT) by Thisisu Version: 6.0.8 (11.05.2013:1) OS: Windows 7 Ultimate x64 Ran by Tony on 25/11/2013 at 17:30:44.11 ~~~ Services ~~~ Registry Values Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-2555688491-1503391189-1753796050-1000\Software\Microsoft\Internet Explorer\Main\\Start Page ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\defaulttabbho.defaulttabbrowser Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\defaulttabbho.defaulttabbrowser.1 Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{38495740-0035-4471-851E-F5BBB86AB085} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\defaulttab Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduit Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduitsearchscopes Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\smartbar Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\defaulttab Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3306061 Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{026E7C5C-1F3F-40EE-BC19-7A6129B58501} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01} ~~~ Files Successfully deleted: [File] "C:\end" ~~~ Folders Successfully deleted: [Folder] "C:\ProgramData\conduit" Successfully deleted: [Folder] "C:\Users\Tony\AppData\Roaming\defaulttab" Successfully deleted: [Folder] "C:\Users\Tony\appdata\local\conduit" Successfully deleted: [Folder] "C:\Users\Tony\appdata\locallow\conduit" Successfully deleted: [Folder] "C:\Program Files (x86)\conduit" Successfully deleted: [Folder] "C:\Program Files (x86)\mypc backup" ~~~ FireFox Successfully deleted: [File] C:\Users\Tony\AppData\Roaming\mozilla\firefox\profiles\9o8ce3m0.default-1385380572722\searchplugins\conduit.xml Successfully deleted the following from C:\Users\Tony\AppData\Roaming\mozilla\firefox\profiles\9o8ce3m0.default-1385380572722\prefs.js user_pref("CT3306061.FF19Solved", "true"); user_pref("CT3306061.browser.search.defaultthis.engineName", "true"); user_pref("CT3306061.installDate", "25/11/2013 14:26:38"); user_pref("CT3306061.installSessionId", "{FA2CA623-ECD8-42EE-9404-BDA384C205EF}"); user_pref("CT3306061.installSp", "TRUE"); user_pref("CT3306061.installUsage", "25/11/2013 16:47:26"); user_pref("CT3306061.installUsageEarly", "25/11/2013 16:47:26"); user_pref("CT3306061.installerVersion", "1.8.1.4"); user_pref("CT3306061.keyword", "true"); user_pref("CT3306061.originalHomepage", "about:home"); user_pref("CT3306061.originalSearchAddressUrl", ""); user_pref("CT3306061.originalSearchEngine", ""); user_pref("CT3306061.originalSearchEngineName", ""); user_pref("CT3306061.searchRevert", "true"); user_pref("CT3306061.searchUninstallUserMode", "2"); user_pref("CT3306061.searchUserMode", "2"); user_pref("CT3306061.smartbar.homepage", "true"); user_pref("CT3306061.toolbarInstallDate", "25-11-2013 14:26:34"); user_pref("CT3306061.versionFromInstaller", "10.22.5.10"); user_pref("CT3306061.xpeMode", "0"); user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3306061&octid=CT3306061&SearchSource=61&CUI=UN11001944192062176&UM=2&UP=SP0099B4E6-83C3-4D9B-9CB0 user_pref("Smartbar.SearchFromAddressBarSavedUrl", ""); user_pref("browser.search.defaultthis.engineName", "Connect DLC 5 Customized Web Search"); user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/Result***t.aspx?ctid=CT3306061&CUI=UN11001944192062176&UM=2&SearchSource=3&q={searchTerms}"); user_pref("browser.startup.homepage", "hxxp://search.conduit.com/?ctid=CT3306061&CUI=UN11001944192062176&UM=2&SearchSource=13"); user_pref("keyword.URL", "hxxp://search.conduit.com/Result***t.aspx?ctid=CT3306061&SearchSource=2&CUI=UN11001944192062176&UM=2&q="); user_pref("smartbar.addressBarOwnerCTID", "CT3306061"); user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3306061&CUI=UN11001944192062176&UM=2&SearchSource=13,hxxp://search.conduit.com/?ctid=CT3306061&oct user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/Result***t.aspx?ctid=CT3306061&SearchSource=2&CUI=UN11001944192062176&UM=2&q="); user_pref("smartbar.defaultSearchOwnerCTID", "CT3306061"); user_pref("smartbar.homePageOwnerCTID", "CT3306061"); user_pref("smartbar.machineId", "87GL/CE5JL0VWTOCRHTZW/DBHGO5H8DPAOAKJ/EUTRYKFPV47UUHYSZ39R60CRH6ZUEGNWS5YEPV7GETN3GEPQ"); user_pref("smartbar.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3306061&CUI=UN11001944192062176&UM=2&SearchSource=13"); Emptied folder: C:\Users\Tony\AppData\Roaming\mozilla\firefox\profiles\9o8ce3m0.default-1385380572722\minidumps [3 files] ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on 25/11/2013 at 17:35:56.35 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Ok thanks m8 will do it now... your saving me yet again lol

Guys having a problem with malware keep getting these 2 up all the time I go on the net and open firefox about:newaddon?id={B21F5E31-B8E8-41CD-B74C-168A71A10E49} http://search.conduit.com/?ctid=CT3306061&CUI=UN11001944192062176&UM=2&SearchSource=13 Tryed CC Cleaner and Malwarebytes Anti-Malware and its still there and Adware??? help me out agin guys to get rid of this rubbish will you?? thanks

ok m8 will do

Ok the OTL seems to be sorted out now, and with your help (well a lot of your help lol) seems to be running ok now... strange thing is, when I came back on to the computer, chrome was loaded on to the computer!!!! a big thanks to you for your help m8, I was lost and didn't know what to do untill you helped me out!!

The OTL screen keeps popping up when I walk away from the puter after about 10 mins, is there any way to get rid of it??? so far... its ok not freezing up

I reset firefox and IE I will give it a little time first and see how it goes, tnx

The reason MSSE was closed was I was told to close it, when I ran the software... ok I wont mess with misconfig any more lol doing the other bits now All processes killed ========== OTL ========== Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}\ not found. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully! HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully! Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}\ not found. Registry key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Restrictions\ deleted successfully. Registry key HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel\ deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\Prefixes\\gopher|:gopher:// /E : value set successfully! Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7} Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\DownloadInformation\\INF . Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found. 64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\StartUpReg\Advanced SystemCare Ultimate\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\StartUpReg\Google Update\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\StartUpReg\IObit Malware Fighter\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\StartUpReg\MobileDocuments\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\StartUpReg\SearchSettings\ not found. C:\ProgramData\{01BD4FC9-2F86-4706-A62E-774BB7E9D308} folder moved successfully. C:\asc_rdflag moved successfully. C:\ProgramData\nvbgswnaaokwuhnhwkk.reg moved successfully. ========== FILES ========== C:\Users\Tony\AppData\Roaming\AVG\AWL2012\TuningIndex folder moved successfully. C:\Users\Tony\AppData\Roaming\AVG\AWL2012\StartUp Manager folder moved successfully. C:\Users\Tony\AppData\Roaming\AVG\AWL2012\Dashboard folder moved successfully. C:\Users\Tony\AppData\Roaming\AVG\AWL2012\Backups folder moved successfully. C:\Users\Tony\AppData\Roaming\AVG\AWL2012 folder moved successfully. C:\Users\Tony\AppData\Roaming\AVG folder moved successfully. File\Folder C:\Users\Tony\AppData\Roaming\AVG2014 not found. C:\Users\Tony\AppData\Roaming\Azureus\*******s folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\tmp folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\shares folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\rss folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\plugins\mlab folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\plugins\azupnpav folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\plugins\aefeatman_v folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\plugins folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\net folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\logs folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\dht folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\devices folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus\active folder moved successfully. C:\Users\Tony\AppData\Roaming\Azureus folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Smart Defrag 2 folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\IObit Uninstaller\Log folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\IObit Uninstaller folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\IObit Malware Fighter folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Driver Booster folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V6\Temp folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V6\Log folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V6\Internet Booster folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V6\DiskCheck folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V6\ClonedFilesScanner folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V6\Boottime folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V6\Backup folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V6 folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\Toolbox folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\Startup Manager folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\SmartRAM folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\Smart RAM folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\SecurityHoles folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\Log folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\EmptyFolder folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\Driver Manager\DriverBackup folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\Driver Manager folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\DiskCheck folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\Disk Cleaner folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\Boottime folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5\Backup folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit\Advanced SystemCare V5 folder moved successfully. C:\Users\Tony\AppData\Roaming\IObit folder moved successfully. C:\Users\Tony\AppData\Local\Google\CrashReports folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\nfengeggddojhakldhlpjdlddgkkjkdd\1.0.0_0\Plugin\img folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\nfengeggddojhakldhlpjdlddgkkjkdd\1.0.0_0\Plugin folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\nfengeggddojhakldhlpjdlddgkkjkdd\1.0.0_0 folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\nfengeggddojhakldhlpjdlddgkkjkdd folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\zh_TW folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\zh_CN folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\vi folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\uk folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\tr folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\th folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\te folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\ta folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\sw folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\sv folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\sr folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\sl folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\sk folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\ru folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\ro folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\pt_PT folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\pt_BR folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\pl folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\no folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\nl folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\ms folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\lv folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\lt folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\ko folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\kn folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\ja folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\it folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\id folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\hu folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\hr folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\hi folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\he folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\gu folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\fr folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\fil folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\fi folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\fa folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\et folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\es_419 folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\es folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\en_GB folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\en-US folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\en folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\el folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\de folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\da folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\cs folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\ca folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\bn folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\bg folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales\ar folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\_locales folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\js folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\images\bg folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\images folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\dll folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\css folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\cache folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0\background folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg\1.2.8_0 folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions\glmfgahfleepmdfffonfckpmkondpdkg folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\Extensions folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome\User Data folder moved successfully. C:\Users\Tony\AppData\Local\Google\Chrome folder moved successfully. C:\Users\Tony\AppData\Local\Google folder moved successfully. < ipconfig /flushdns /c > Windows IP Configuration Successfully flushed the DNS Resolver Cache. C:\Users\Tony\Downloads\cmd.bat deleted successfully. C:\Users\Tony\Downloads\cmd.txt deleted successfully. ========== COMMANDS ========== [EMPTYTEMP] User: Alan ->Temp folder emptied: 6226 bytes ->Temporary Internet Files folder emptied: 5292405 bytes ->Java cache emptied: 622866 bytes ->FireFox cache emptied: 11850139 bytes ->Flash cache emptied: 8431879 bytes User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Public ->Temp folder emptied: 0 bytes User: Tony ->Temp folder emptied: 18369190 bytes ->Temporary Internet Files folder emptied: 49834 bytes ->Java cache emptied: 5970811 bytes ->FireFox cache emptied: 140142024 bytes ->Apple Safari cache emptied: 0 bytes ->Flash cache emptied: 5676 bytes User: UpdatusUser ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 2843 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 11642 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 78039 bytes RecycleBin emptied: 13573526 bytes Total Files Cleaned = 195.00 mb C:\Windows\System32\drivers\etc\Hosts moved successfully. HOSTS file reset successfully OTL by OldTimer - Version 3.2.69.0 log created on 11052013_181248 Files\Folders moved on Reboot... File\Folder C:\Users\Tony\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found! File move failed. C:\Users\Tony\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat scheduled to be moved on reboot. PendingFileRenameOperations files... Registry entries deleted on Reboot...

OTL Extras logfile created on: 11/3/2013 3:16:02 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Tony\DOWNLO~1 64bit- Ultimate Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.10.9200.16721) Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy 4.00 Gb Total Physical Memory | 2.01 Gb Available Physical Memory | 50.31% Memory free 8.00 Gb Paging File | 5.93 Gb Available in Paging File | 74.20% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 931.41 Gb Total Space | 648.50 Gb Free Space | 69.63% Space Free | Partition Type: NTFS Computer Name: TONY-PC | User Name: Tony | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days ========== Extra Registry (SafeList) ========== ========== File Associations ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>] .html[@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>] .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) ========== Shell Spawning ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation) http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) https [open] -- "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -osint -url "%1" (Mozilla Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [bridge] -- C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe "%L" (Adobe Systems, Inc.) Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) https [open] -- "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -osint -url "%1" (Mozilla Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [bridge] -- C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe "%L" (Adobe Systems, Inc.) Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error. ========== Security Center Settings ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 "FirewallDisableNotify" = 0 "AntiVirusDisableNotify" = 0 "UpdatesDisableNotify" = 0 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] ========== System Restore Settings ========== [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 ========== Firewall Settings ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] ========== Authorized Applications List ========== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] ========== Vista Active Open Ports Exception List ========== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{27D174AD-46B4-4801-9F86-125F915D7C45}" = lport=47987 | protocol=6 | dir=in | app=c:\program files\nvidia corporation\nvstreamsrv\nvstreamsvc.exe | "{9DC14DF4-B41B-41DD-9918-B2722F83FCB3}" = lport=5353 | protocol=17 | dir=in | app=c:\program files\nvidia corporation\nvstreamsrv\nvstreamsvc.exe | "{E6E0C98A-4E09-489D-AE8A-42EB86ADE17B}" = lport=48000 | protocol=17 | dir=in | app=c:\program files\nvidia corporation\nvstreamsrv\nvstreamer.exe | "{FE7921C6-686B-4AC9-ACF3-02E63A8CD241}" = lport=47991 | protocol=6 | dir=in | app=c:\program files\nvidia corporation\nvstreamsrv\nvstreamer.exe | ========== Vista Active Application Exception List ========== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{035C3266-E816-46C7-A69B-B33912B9B26A}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\sid meier's civilization v\launcher.exe | "{166D1D5B-1020-4CDD-B736-A56F99FCDF20}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe | "{189A42FB-D445-461F-ABE0-684FC4E78AC1}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\call of duty modern warfare 3\iw5sp.exe | "{1B1A0A76-D184-4088-859D-AAAFF760E823}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\call of duty modern warfare 2\iw4sp.exe | "{27BC1475-9E0E-43F4-805A-A9D24CD1FCEF}" = protocol=6 | dir=in | app=c:\users\alan\appdata\roaming\dropbox\bin\dropbox.exe | "{2B26F4B3-0CB7-463C-A1DD-5986AB0C58CD}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steam.exe | "{46C0D375-DB9B-480B-BD3A-263878239657}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe | "{5E964D71-6B97-4ACD-BF6F-3E32EAD2185B}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\arma 3\arma3.exe | "{5EC37336-3C07-40F5-A4A6-D3F0039F2621}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\call of duty modern warfare 3\iw5sp.exe | "{6AC6DCEF-538D-43FC-96DF-07EC94FF0F77}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2014\avgmfapx.exe | "{91901907-C687-4E26-88D2-3AC1903CFE17}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\call of duty modern warfare 2\iw4sp.exe | "{A94C3BC3-2F0E-4D37-AA85-F861DEB9D292}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\sid meier's civilization v\launcher.exe | "{B81F37E3-E66C-419C-BD78-E0018ACADEE0}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2014\avgmfapx.exe | "{B9C3A6B9-1D42-4D2B-B609-A56AB5A659A5}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\arma 3\arma3.exe | "{DAC5667D-B477-4228-91C2-3C2BDEA7C63D}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\call of duty modern warfare 3\iw5mp.exe | "{E22097E2-3ECE-4672-A52E-EAE23491F331}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\call of duty modern warfare 3\iw5mp.exe | "{EFBA669C-EEE9-4E4A-A9B9-6E32D9E588F4}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\call of duty modern warfare 2\iw4mp.exe | "{F2D11C65-5DAD-4BD0-882B-A23695BCE48C}" = protocol=17 | dir=in | app=c:\users\alan\appdata\roaming\dropbox\bin\dropbox.exe | "{F507E309-EE71-4553-A280-58883D8F371B}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\call of duty modern warfare 2\iw4mp.exe | "{F83855B7-B5CC-4BF4-A547-A883BDDFD0B8}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steam.exe | "TCP Query User{11F7DCD0-48B7-4356-AF93-D2A0E20B951E}C:\users\tony\appdata\roaming\spotify\spotify.exe" = protocol=6 | dir=in | app=c:\users\tony\appdata\roaming\spotify\spotify.exe | "TCP Query User{330057FE-D96A-4A25-B385-A57EFCC08E93}C:\users\tony\appdata\roaming\spotify\spotify.exe" = protocol=6 | dir=in | app=c:\users\tony\appdata\roaming\spotify\spotify.exe | "TCP Query User{48C9DFB1-18C7-4E3A-9DAD-26F9412B33DC}C:\program files\bohemia interactive\arma 2\arma2oa.exe" = protocol=6 | dir=in | app=c:\program files\bohemia interactive\arma 2\arma2oa.exe | "TCP Query User{511AB1F0-D3FC-45D9-B189-BC81019A911A}C:\program files (x86)\spotify\spotify.exe" = protocol=6 | dir=in | app=c:\program files (x86)\spotify\spotify.exe | "TCP Query User{773FE939-4DE5-46E4-8CBE-8685951BD251}C:\program files (x86)\activision\call of duty 4 - modern warfare\iw3mp.exe" = protocol=6 | dir=in | app=c:\program files (x86)\activision\call of duty 4 - modern warfare\iw3mp.exe | "TCP Query User{853D00B6-6BC6-448E-8BBF-79CD5F43A958}C:\program files\bohemia interactive\arma 2\arma2.exe" = protocol=6 | dir=in | app=c:\program files\bohemia interactive\arma 2\arma2.exe | "TCP Query User{A4141BF0-E853-4858-A4D0-BD5CD6257A7E}C:\program files\bohemia interactive\arma 2\expansion\beta\arma2oa.exe" = protocol=6 | dir=in | app=c:\program files\bohemia interactive\arma 2\expansion\beta\arma2oa.exe | "UDP Query User{09BAA13A-371B-459A-8A53-7C619A458A4B}C:\program files (x86)\activision\call of duty 4 - modern warfare\iw3mp.exe" = protocol=17 | dir=in | app=c:\program files (x86)\activision\call of duty 4 - modern warfare\iw3mp.exe | "UDP Query User{1EF7AD0B-51A8-4ECD-B7CB-A4C9887AA469}C:\program files\bohemia interactive\arma 2\expansion\beta\arma2oa.exe" = protocol=17 | dir=in | app=c:\program files\bohemia interactive\arma 2\expansion\beta\arma2oa.exe | "UDP Query User{5FE89D3D-27EA-492A-A7CE-E9256A9F6863}C:\program files (x86)\spotify\spotify.exe" = protocol=17 | dir=in | app=c:\program files (x86)\spotify\spotify.exe | "UDP Query User{62A15E89-F256-4B64-95BD-96360A9B9ADA}C:\users\tony\appdata\roaming\spotify\spotify.exe" = protocol=17 | dir=in | app=c:\users\tony\appdata\roaming\spotify\spotify.exe | "UDP Query User{8537DC2D-D031-40D9-A46A-3A796DFDCDF2}C:\program files\bohemia interactive\arma 2\arma2.exe" = protocol=17 | dir=in | app=c:\program files\bohemia interactive\arma 2\arma2.exe | "UDP Query User{99863786-F7E0-4829-9A24-E2694F540EC5}C:\users\tony\appdata\roaming\spotify\spotify.exe" = protocol=17 | dir=in | app=c:\users\tony\appdata\roaming\spotify\spotify.exe | "UDP Query User{F1CAD4CA-A5B1-4447-8522-9664F4BA11FD}C:\program files\bohemia interactive\arma 2\arma2oa.exe" = protocol=17 | dir=in | app=c:\program files\bohemia interactive\arma 2\arma2oa.exe | ========== HKEY_LOCAL_MACHINE Uninstall List ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] 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"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer "{19192A84-6172-4312-A661-D8F9A34585AB}" = VirtualDJ Home FREE "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions "{26A24AE4-039D-4CA4-87B4-2F83217010FF}" = Java 7 Update 10 "{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger "{3D7BD974-6769-447A-9991-E617B9C8A396}" = TruckMate Updater "{46F044A5-CE8B-4196-984E-5BD6525E361D}" = Apple Application Support "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{4CB0307C-565E-4441-86BE-0DF2E4FB828C}" = Microsoft Games for Windows Marketplace "{51071D66-D034-4239-94E0-723FCA10B6FE}" = OpenOffice.org 3.4 "{556A649F-72D2-4E41-A40C-794E0277AADB}" = System Requirements Lab CYRI "{56CFA833-F44F-4199-8C58-7F8B38F2BC7B}" = Medal of Honor Pacific Assault "{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack "{5BDA2F58-1F21-4D10-9910-92B01EBCC958}" = AMD USB Filter Driver "{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 "{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM "{64AEB598-E518-4AD0-B02B-99F365B8054C}" = Serif PanoramaPlus Starter Edition "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE "{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable "{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}" = Adobe Photoshop CS6 "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update "{7B5AA67E-FEA0-40BB-BAB5-CA56645A589C}" = NVIDIA PhysX "{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}" = Microsoft Games for Windows - LIVE Redistributable "{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform "{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver For Windows 7 "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT "{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010 "{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010 "{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010 "{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010 "{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010 "{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010 "{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010 "{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010 "{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010 "{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010 "{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010 "{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010 "{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010 "{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010 "{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010 "{90140011-0062-0409-0000-0000000FF1CE}" = Microsoft Office Home and Business 2010 - English "{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86 "{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}" = Visual Studio 2012 x86 Redistributables "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{9D318C86-AF4C-409F-A6AC-7183FF4CF424}" = Internet TV for Windows Media Center "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common "{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.8) "{B67BAFBA-4C9F-48FA-9496-933E3B255044}" = QuickTime "{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}" = Creative MediaSource 5 "{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}" = PDF Settings CS6 "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform "{D7B31233-EE2B-4911-AA3F-2A8C28843D3B}" = SkyPlayer for Windows Media Center "{D7BF9739-8A68-4335-BBEE-37752AD9E86B}" = NEC Electronics USB 3.0 Host Controller Driver "{DAB5C521-80B2-48C3-B0DA-326A1B331F55}" = GoToAssist Corporate "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{E48469CC-635E-4FD5-A122-1497C286D217}" = Call of Duty® 4 - Modern Warfare "{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 "{F3D9AC82-30F4-4BB9-B9AB-8697637568C1}" = Sound Blaster X-Fi MB "{FA4C2D53-205F-4245-9717-F3761154824D}" = Safari "{FCC000C1-892D-4AF5-A5B9-BCB5ECB00EB7}" = Snooper Map Downloader "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials "{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin "Adobe Photoshop 7.0" = Adobe Photoshop 7.0 "Adobe Shockwave Player" = Adobe Shockwave Player 11.6 "ArmA 2" = ArmA 2 Uninstall "ARMA 2 Operation Arrowhead" = ARMA 2 Operation Arrowhead Uninstall "ASRock IES_is1" = ASRock IES v2.0.83 "ASRock InstantBoot_is1" = ASRock InstantBoot v1.24 "ASRock OC Tuner_is1" = ASRock OC Tuner v2.3.76 "AudibleManager" = AudibleManager "BattlEye for OA" = BattlEye for OA Uninstall "com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com "Creative Removable Disk Manager" = Creative Removable Disk Manager "Glary Utilities 3" = Glary Utilities PRO 3.9.4 "Glary Utilities_is1" = Glary Utilities Pro 2.55.0.1790 "GoToAssist" = GoToAssist Corporate "InstallShield_{D7BF9739-8A68-4335-BBEE-37752AD9E86B}" = NEC Electronics USB 3.0 Host Controller Driver "InstallShield_{E48469CC-635E-4FD5-A122-1497C286D217}" = Call of Duty® 4 - Modern Warfare "Intelli-studio" = SAMSUNG Intelli-studio "Mozilla Firefox 25.0 (x86 en-US)" = Mozilla Firefox 25.0 (x86 en-US) "MozillaMaintenanceService" = Mozilla Maintenance Service "NVIDIAStereo" = NVIDIA Stereoscopic 3D Driver "Office14.Click2Run" = Microsoft Office Click-to-Run 2010 "Office14.SingleImage" = Microsoft Office Home and Business 2010 "PDFlite" = PDFlite 0.6 "Spotify" = Spotify "Steam App 10180" = Call of Duty: Modern Warfare 2 "Steam App 10190" = Call of Duty: Modern Warfare 2 - Multiplayer "Steam App 107410" = Arma 3 Alpha "Steam App 42680" = Call of Duty: Modern Warfare 3 "Steam App 8930" = Sid Meier's Civilization V "SysInfo" = Creative System Information "WinLiveSuite" = Windows Live Essentials ========== HKEY_CURRENT_USER Uninstall List ========== [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "Spotify" = Spotify ========== Last 20 Event Log Errors ========== [ Application Events ] Error - 10/31/2013 3:59:10 PM | Computer Name = Tony-PC | Source = Bonjour Service | ID = 100 Description = ERROR: handle_resolve_request bad interfaceIndex 16 Error - 10/31/2013 3:59:10 PM | Computer Name = Tony-PC | Source = Bonjour Service | ID = 100 Description = ERROR: handle_resolve_request bad interfaceIndex 17 Error - 10/31/2013 3:59:10 PM | Computer Name = Tony-PC | Source = Bonjour Service | ID = 100 Description = ERROR: handle_resolve_request bad interfaceIndex 18 Error - 10/31/2013 3:59:10 PM | Computer Name = Tony-PC | Source = Bonjour Service | ID = 100 Description = ERROR: handle_resolve_request bad interfaceIndex 19 Error - 10/31/2013 3:59:10 PM | Computer Name = Tony-PC | Source = Bonjour Service | ID = 100 Description = ERROR: handle_resolve_request bad interfaceIndex 20 Error - 10/31/2013 3:59:10 PM | Computer Name = Tony-PC | Source = Bonjour Service | ID = 100 Description = ERROR: handle_resolve_request bad interfaceIndex 21 Error - 10/31/2013 3:59:10 PM | Computer Name = Tony-PC | Source = Bonjour Service | ID = 100 Description = ERROR: handle_resolve_request bad interfaceIndex 22 Error - 10/31/2013 3:59:10 PM | Computer Name = Tony-PC | Source = Bonjour Service | ID = 100 Description = ERROR: handle_resolve_request bad interfaceIndex 23 Error - 10/31/2013 3:59:10 PM | Computer Name = Tony-PC | Source = Bonjour Service | ID = 100 Description = ERROR: handle_resolve_request bad interfaceIndex 24 Error - 11/3/2013 10:12:24 AM | Computer Name = Tony-PC | Source = Microsoft Security Client Setup | ID = 100 Description = HRESULT:0x8004FF0A Description:Security Essentials is still installed on your computer.. Security Essentials was not removed from your computer. It will continue to monitor your computer and help protect it from potential threats. Error code:0x8004FF0A. [ System Events ] Error - 11/3/2013 10:31:54 AM | Computer Name = Tony-PC | Source = Service Control Manager | ID = 7031 Description = The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. Error - 11/3/2013 10:31:54 AM | Computer Name = Tony-PC | Source = Service Control Manager | ID = 7031 Description = The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. Error - 11/3/2013 10:32:54 AM | Computer Name = Tony-PC | Source = Service Control Manager | ID = 7032 Description = The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: %%1056 Error - 11/3/2013 10:33:54 AM | Computer Name = Tony-PC | Source = Service Control Manager | ID = 7032 Description = The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: %%1056 Error - 11/3/2013 10:33:54 AM | Computer Name = Tony-PC | Source = Service Control Manager | ID = 7032 Description = The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: %%1056 Error - 11/3/2013 10:34:52 AM | Computer Name = Tony-PC | Source = nvlddmkm | ID = 11141134 Description = Error - 11/3/2013 10:44:19 AM | Computer Name = Tony-PC | Source = volmgr | ID = 262190 Description = Crash dump initialization failed! Error - 11/3/2013 10:44:31 AM | Computer Name = Tony-PC | Source = Service Control Manager | ID = 7009 Description = A timeout was reached (30000 milliseconds) while waiting for the Group Policy Client service to connect. Error - 11/3/2013 10:44:31 AM | Computer Name = Tony-PC | Source = Service Control Manager | ID = 7000 Description = The Group Policy Client service failed to start due to the following error: %%1053 Error - 11/3/2013 10:44:35 AM | Computer Name = Tony-PC | Source = Service Control Manager | ID = 7000 Description = The SecureUpdate service failed to start due to the following error: %%2 < End of report >