I upgraded only the hard disk drive in my computer and now I keep getting messages that my Windows 7 is not genuine
and my windows software update no longer works. When I check the status of my Windows 7 activation in the computer
properties, it is reported that Windows IS properly activated. When I run the Windows activation repair tool it fails
and I get the following error messages: 0x80004fe21 and 0xC8000247. I have also tried the Windows FixIt tools for
activation and for Windows update without success.
Please Email me or call me with suggestions or PH 513-289-4785 Thanks
Windows MGA tool results
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-B72VQ-G6RKT-G7B6M
Windows Product Key Hash: ISzyTLRWNXmB8+BGCAyBkfJVOE0=
Windows Product ID: 00359-OEM-9804563-10468
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {47CDEE04-15E7-4393-823C-9F19163CCB88}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:Program Files (x86)Mozilla Firefoxfirefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:Windowssystem32watwatadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:Windowssystem32watwatux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32slui.exe[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: {47CDEE04-15E7-4393-823C-9F19163CCB88}1.9.0027.06.1.7600.2.00010300.0.0.003x64*****-*****-*****-*****-G7B6M00359-OEM-9804563-104688S-1-5-21-4105253140-3248553093-608739849ASUSTeK
Computer Inc. UL80VT American Megatrends Inc.214 20110117000000.000000+00061B83607018400F804090409Eastern
Standard Time(GMT-05:00)03_ASUS_Notebook100100Microsoft Office Enterprise 2007129AF2C442EAD0F143bTpphlGMO63Fl+N/RWz9H3zae4=81599-906-1700076-6517511002007 Microsoft Office system1219
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows® 7, HomePremium edition
Description: Windows Operating System - Windows® 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-045-610468-02-1033-7600.0000-3172012
Installation ID: 104731195014616722429474505736359264920732256592507294
Processor Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL:
http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: G7B6M
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 11/28/2012 9:54:21 AM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 11:22:2012 12:30
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%system32sppobjs.dll
Tampered File: %systemroot%system32sppc.dll|sppc.dll.mui
Tampered File: %systemroot%system32sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%system32sppwinob.dll
Tampered File: %systemroot%system32slc.dll|slc.dll.mui
Tampered File: %systemroot%system32slcext.dll|slcext.dll.mui
Tampered File: %systemroot%system32sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%system32slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%system32sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%system32sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%system32sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%system32driversspsys.sys
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFyGfz73n8sErBkTCA4/HhDcKpGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 011711 APIC1150
FACP 011711 FACP1150
DBGP 011711 DBGP1150
HPET 011711 OEMHPET
BOOT 011711 BOOT1150
MCFG 011711 OEMMCFG
SLIC _ASUS_ Notebook
ECDT 011711 OEMECDT
OEMB 011711 OEMB1150
GSCI 011711 GMCHSCI
SSDT PmRef CpuPm
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