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Original title: I cannot get wireless internet i have a toshiba laptop with vista home premium. i changed from virgin to sky and now i cannot use wireless internet but i can use it with a cable. i can use my phone and playbook on wireless. i am connected to the network. sky IT could not find the problem and i have tried several ideas on this forum without success. can anybody help with any new suggestions please. View this thread
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hi my computer is a just over a mth old,first day i got it had problems with it,keyboard stopped working alot,place i bought it from did a system restore,got it back continued to do same thing,they sent it away to get fixed,still same problems plus all top keys like volume wifi f1 keys do not work,told manufacture told me to do factory reset.well i did that now everytime i start my computer it goes straight to automatic repair and says... automatic repair couldnt repair your pc press "advance options"to try other option to repair your pc,or "shut down"to turn off your pc. Log file:C:WINDOWSSystem32LogfilessrtsrtTrail.txt computer had windows 7 when i got it then i got windows 8..did not get dvd as i got it off the net I then press Advanced options it then says choose an option 1. Continue (Exit and continue to windows 8)....Tried this goes back to as above could not repair 2.Use a device (use a usb drive,network connection or windows recovery dvd),.... did not get recovery disks 3.Troubleshoot ...Optionts when i click on Troubleshoot are 1.Refresh your pc...tried this get msg which says there was a problem refreshing your pc.no changes were made 2. reset your pc....tried this it says to insert windows installation or recovery media to continue,i dont have any of that. 3.Advance options...these are the options i get, 1.system restore (use a restore point recorded on your pc to restore windows)...tried says no restore points have been created 2.system image recovery (recover windows using a system image file)...tried says windows cannot fine a system image on this computer,attach the backup hard disk or insert the final dvd from backup set and click retry,alternativly,close this dialog for more options, then i get screen which says SELECT A SYSTEM IMAGE BACKUP,i click next and get screen re-image your computer select the location of the backup fpr the computer you want to restore,if the system image is on an external device,attach the device to this computer.and then click refresh...under this it says, If the system image is on a dvd,insert the last dvd from the system image back up,click advanced to add a network location or install a driver for a backup device if it does not show in the list below.under this there is a box which has the headings LOCATION,MOST RECENT SYSTEM IMAGE AND COMPUTER...there is nothing else under the headings..there is an option to click advanced or refresh if i click Advanced i get 2 options 1.search for system image on the network (connect to the network to find a system image that you want to restore.2.Install a driver (locate and install a driver for a device that is attatched to the computer but is not in the list of available system images......I Did not click on either of these options went back to advanced options 3.Automatic repair (fix problems that keep windows from loading)...tried this goes back to Automatic repair could not fix my pc 4.Command Prompt(use the comand prompt for advanced troubleshooting)...tried that didnt know what to do 5.UEFI Firmware settings(change settings in your pc's UEFI firmware)...tried that screen comes up saying restart to change UEFI settings,i press restart screen comes up with all this stuff which i have no idea what it means Aptio setup utility heading are...Main,Advanced,Boot,Security,save and exit under this is BIOS information BIOS vendor.....American Megatrends Version....403 VBIOS version....2132.I14N550.007 EC vERSION....204e120001 pROCESSOR INFORMATION...iNTEL® COREi7-3610QM CPU @2.30GHz memory information Total memory.....8192MB i didnt bother clicking on any other headings like advanced ,boot etc as i dont understand any of it after i clicked exit i went back to the advanced options again last option is start up settings(change windows start-up settings)..tried that screen restart to change windows options such as...enable low resolution video mode,enable debugging mode,enable boot load,enable safe maode,disable driver signature enforcement,disable early-launch anti malware protection,disable automatic restart on system failure.....i press restart and yep u guessed it straight back to automatic repair could not fix pc PLEASE i cannot afford to get this fixed as the manufacture said i will have to pay for it as it is a software problem,,,sorry its so lond wanted to give as much information as possible View the full article
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I have a win8 pro system that until today listed network computers in win explorer. Now all that lists is my computer. I can ping and DNA find the domain devices (e.g., \server1). They just do not list In win explorer. I've flushed DNS; reloaded network driver, reloaded domain connector, checked network sharing/discovery policy and found no errors, and it still will not list domain devices. any ideas? View the full article
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windows vista empty deleted items folder
News Bot posted a topic in Operating Systems Help & Support
Hi I have been trying to empty the deleted items folder in windows for the last couple of months. I have asked the question before, but being a "computer language" novice have not understood the answer. I honestly have no idea of the internal workings of the comp or how to find things. Any helpwould be appreciated .... Thanks .. Shirley View this thread -
I upgraded to Windows 8 on 11/18 and started having problems where explorer.exe is restarting every minute or so. Here is the error from the event log: Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312 Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405 Exception code: 0xc000071f Fault offset: 0x000000000011808f Faulting process id: 0x12c8 Faulting application start time: 0x01cdc8c32effec36 Faulting application path: C:Windowsexplorer.exe Faulting module path: C:WindowsSYSTEM32ntdll.dll Report Id: 9220779c-34b6-11e2-be72-e06995f1e71a Faulting package full name: Faulting package-relative application ID: I worked with Microsoft Tech Support for 4 days and ended up doing a clean install of Windows 8. I had been told by Microsoft that they would escalate me to Tier 2, but they called back and said it was an HP/Hardware issue and I would have to work with them. Chatted with HP, they said it was an OS issue. Anyone have any thoughts? Dan View the full article
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Hi all, I have a Sony laptop with windows 8 which has just forced me to restart because of an update. When it started back up I noticed that my Dropbox and other notifications were not starting up. When I went to power setting it said "update and restart" so I assumed it needed to apply further updates. Clicking this or "update and shutdown" did nothing, I could not restart the laptop Having no choice I held down the power button and when it turned off I started it back up. When starting up it said there was an error and it is fixing it, stating it could take over an hour. About 10 minutes later the screen had lines all over it and it automatically restarted, then it said a problem was encountered and have me the option to restore which I chose. It is now, and has been for over an half an hour (at time of writing), stuck on the loading screen (black screen with blue windows logo), but no loading icon. But the hard drive light has been on all this time! Anyone else having this problem? Is it actually doing anything? Any tips on how to get my laptop working again? I have to say I'm not impressed with win8 so far :-( View the full article
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windows vista IS ossuport a ligit company
News Bot posted a topic in Operating Systems Help & Support
I had a call from a tech from this company about errors and virus's on my computer. He stated Mircosoft generated a report to them about the number of errors. In the end he tried to sell me Mirosoft antivrus for life. Has anyone used this company? Is there a antivirus that is recommended by mircosoft that is less than $200. thanks for any input. View this thread -
I have poor sound quality on You-Tube videos . the sound on I-Tunes is o.k. my operating system is windows XP my browser is google chrome I tried internet explorer as per your suggestion and the sound was perfect I have gone through the list on the flash player help page but the problem still persists can you please suggest my next step Original title : poor sound quality on You- Tube videos View this thread
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windows 8 windows 8 pro video not playing
News Bot posted a topic in Operating Systems Help & Support
I'm trying to play videos on my Windows 8 and all I can see is a black screen and I can only hear the sound. This happens when i watch video from my hard drive.but if i watch any video on Mozilla Firefox that's works fine. I can't understand why. I've installed already the K-Lite Codec pack and I've upgraded my AMD video card. But still no luck. Only sound , no video. Also, if it helps, I have a Vaio LAPTOP MODEL VPCEB1S0E. Could you please help me? Thanks in advance View the full article -
Windows then tells you that there are no drivers for this printer! This is a standard bubble jet printer, Canon only supported them up to XP. Any ideas how to work around this? I know somwone is going to tell me to buy a new printer, well that should not be the solution everytime Microsoft decides to come out with a new version of it's software. I have not been able to find any drivers for this, any ideas? A little compatibility would go a long way. Jeff View the thread
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When I hook up camera to computer it instantly says locating and importing pictures. After 10 minutes of loading and importing the computer screen says cannot locate new pictures or videos. Camera has pictures needing to download. I tryed second camera with same results. Nothing is being downloaded to computer. View the thread
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I recently bought a new computer with Windows 7. I saved many important files from the old computer but can't access them from the disk in E drive to put back in C. The dialogue box says to drag files to save; I want to open the files on the disk. How does Windows 7 do that? Thanks. View the thread
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windows vista Windows Photo and Slideshow
News Bot posted a topic in Operating Systems Help & Support
I have downloaded my photos & videos from my phone over the last year & this week transferred the majority of my photos onto disc. However, I have now looked at my videos and they are jumpy - the sound & pictures are jumping on all videos - videos from last year right up to the videos that I put on this month. Can anyone help me? View this thread -
Hi, A bit less than a year ago my computer "by itself" decided to change a hiberate setting on me. It used to only wake from hibernate mode when I press the power button. Now it wakes from hibernation when I move the mouse, which I do not want it to do. However; I also do want it to wake from sleep mode when I move the mouse so I don't want to disable the mouse waking feature entirely. What can I do so that I can only wake my computer from hibernation using the power button without affecting the sleep mode waking settings? Many thanks, Ewan View the thread
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I bought a new hard drive for my PC , I want to replace the old one I have click free backup with total back including OP system. Can someone tell me exactly what I have to do? thank you. View the thread
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I receive the following message when using Aut omatic Updates with windows XP on my Toshiba netbook. The Following updates were not installed. Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2698023) Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2729450) View this thread
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windows 7 cannot launch cd using auto play
News Bot posted a topic in Operating Systems Help & Support
Am using windows 7. Have not got the option to launch a CD from my D drive.I have to enter the files listed on the CD and launch that way. View the thread