Well after trying to get my friend to actually listen to me that these people were legally scamming people we have a final result.
Poor guy I thought he was going to have another heart attack and he was in bits over this.I had enough of these morons conning people.I had seen he had wrote on these scammers FaceBook page at that point I had to tell him to STOP posting on their page.
Finds out this company was charging the guy to reply to his complaints.Emailed them a complaint they charged him to reply and deal with his complaint.Yup even via phone but worst of all when they replied to his comments on Facebook they charged him money.
Bless him these people are complete asses,this old guy is in his 60,s already had a heart attack and in peices.
Well I posted STOP writing on their wall they are charging you to reply to your comments. But that was not good enough I posted the same comment from myself on several of there posts,how they are using a legal loophole to scam people out of money,how they used a fake HMRC form and charged peopleto deal with thier complaints,fleecing them.
I just felt so sorry for my friend.I had to do something.
Well they quoted £590-90 costs for them to claim his tax back for him,that bill went up to over £1,300-00 for dealing with his complaint.But today they have decided to send him a cheque and on top of that cheque they refunded the £590-90 they demanded he pay for them for claiming his tax back for him that he could of contacted HMRC and claimed it back for FREE.They have only charged him £25-00 to do the job for him.
I hate innocent people getting conned,I think I shamed themand exposed them. But my friend has sent all the details to WatchDog,ITV,BBC and more. Maybe they will do a story on these scammers.I am disgusted at the way they treat people.