Typical - I only really get parts that I can drive to collect and at a puch order some stuff like games etc over the net.
As for that monitor its unsure as like you say it says VGA, but on the description DVI, very odd - if the old one is now back in stock then get that one as its far better - I would ring them and really kick off, talk to someone who can actually do something like a manager not a phone minion.
Edit to your Edit - that Samsung looks very good for that price - I like Samsung stuff its good quality, and their support is good