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Everything posted by BeeCeeBee
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One thing to keep in mind is that there is a real possibility that the printer has just failed. It is also quite possible that all the print commands that you have been trying has backed up the spooler that stores and lines up the print jobs. I am going to give you some instructions on how to clear it out and see if that solves the problem. Go to your Start Menu and click on RUN Type "services.msc" without the quotation marks The services window will open and you should then scroll until you find "Print Spooler" Right click on Print Spoolers and select stop. Next go back to Start (you can leave the services window open) and search for for files and folders named "Spool" make sure that you include hidden folders in your search (under more advances options.) A folder should show up in the search named Spool (not a file a folder) Click on the folder and you should see a sub folder named PRINTERS. Delete any and all files within the PRINTERS folder and close the window (if it is empty it is not likely that we have found the problem) Now go back to services.msc (if it is not still open then just repeat 2 above.) Go back to Print Spoolers, right click and then start the spooler service again. Exit the services window. At this point if it was a spooler issue your printer should work. If not (and if there were no files to delete in the printer spooler) then the problem lies elsewhere.
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desktop prob and broadband disconnect probs
BeeCeeBee replied to handbaggirl's topic in Tech Support & Discussions Forum
try 1280 x 800 and see if that is any better. -
desktop prob and broadband disconnect probs
BeeCeeBee replied to handbaggirl's topic in Tech Support & Discussions Forum
If all is well then it will not let you switch if the change does not apply to the monitor that is installed. Am I correct in assuming that you have a widescreen monitor? Some pcs come with a separate disc that covers the monitor. What discs do you have? -
A Doctor was addressing a large audience: "The material we put into our stomachs is enough to have killed most of us sitting here, years ago. Red meat is awful. Soft drinks corrode your stomach lining. Chinese food is loaded with MSG. High fat diets can be disastrous, and none of us realizes the long- term harm caused by the germs in our drinking water. But there is one thing that is the most dangerous of all and we all have, or will, eat it. Can anyone here tell me what food it is that causes the most grief and suffering for years after eating it?" After several seconds of quiet, a 75-year-old man in the front row raised his hand, and softly said, "Wedding Cake."
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desktop prob and broadband disconnect probs
BeeCeeBee replied to handbaggirl's topic in Tech Support & Discussions Forum
Switching back and forth is easy enough. If you have a screen that is shaped like that in 2 by all means switch to 2 and see if it retains its setting. On the other hand if it is widescreen 2 should not apply. -
SP3 and Automatic Updates
BeeCeeBee replied to struggling's topic in Tech Support & Discussions Forum
I think "need" may be an overstatement. If the PC is operating well then there probably is no need at all. On the other hand Goku really knows his stuff. Personally I have never removed sp2 and do not even know what is left on here. I like you will and should await Goku's reasons and act accordingly- 17 replies
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desktop prob and broadband disconnect probs
BeeCeeBee replied to handbaggirl's topic in Tech Support & Discussions Forum
What is the screen size is it a widescreen monitor? -
desktop prob and broadband disconnect probs
BeeCeeBee replied to handbaggirl's topic in Tech Support & Discussions Forum
Go back to the screen where you saw the no 1. What does it say under screen reolution. Then do it again when it is in the wrong configuration. -
Close call there both Great!! Shall we have a poll?
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Are you saying that you installed vista yourself or that there is an xp recovery console?
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Evil Dalo!!!
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YouTube - Peabody and Sherman
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OK here it is Mr Peabody the inventor of the way-back machine. Many adventures along with his pet boy Sherman. http://i306.photobucket.com/albums/nn266/FPCH/MrPebody.png
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desktop prob and broadband disconnect probs
BeeCeeBee replied to handbaggirl's topic in Tech Support & Discussions Forum
Peculiar is the right word. Try going to your desktop and right click on a blank space. The properties window should come up. Go to settings and make sure the view you see is consistent with your monitor. Let us know -
Welcome to fpch prodda. Hop you don't mind if we take you up on your offer.
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We have a number of good people on the build side of things prodda and I am sure you will get some suggestions from them as they arrive here.
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Before anything else try downloading updated drivers for your printer. Lexmark - United States If you follow the site and enter your model the driver for windows will be there don't be put off to the reference to the United States.
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Just to add to the questions, What printer are you using? (manufacturer and model) Does the printer show as having any print jobs as pending? Regarding Goku's question, tell us whether the pc acknowledges the print command. For example does it ask the number of copies needed etc.?
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At present we are not in the position to adequately advise on HJT logs. This is currently under review and we hope to have staff before long qualified to deal with HJT issues. In the meantime if you feel a review is needed we would suggest that you go here with regard to your HJT log. MalWare Removal • Malware Removal - Website Home Page.
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Welcome to Extreme Tech Support - Free PC Help Handbaggirl! :) Hopefully we can help you avoid repeat episodes.
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Error 0x0000c1f5 - can't even log on!
BeeCeeBee replied to JayMina's topic in Tech Support & Discussions Forum
Goku has given you two alternatives and download sites. I do not know what you mean by a direct download. Your friend has chosen wisely and our rules specifically forbid any help with p2p software (torrents) with the sole excpetion being advice on how to remove them. We have a Vista recovery iso located here. http://extremetechsupport.com/forum/downloads/4256-windows-vista-recovery-console.html -
HI Layler, How long has this been going on? Have you rebooted your computer since you first noticed it?
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Are there any nasties left..?
BeeCeeBee replied to Jasonm's topic in Tech Support & Discussions Forum
No Jason you have done nothing wrong at all. I disagree with Goku in only one respect. We do have some capable people but it be opening a floodgate and we could never handle it. Generally we only respond to hijack this logs where we ask for them in special circumstances. -
Are there any nasties left..?
BeeCeeBee replied to Jasonm's topic in Tech Support & Discussions Forum
Hi Jasonm and welcome to Extreme Tech Support - Free PC Help! Please understand that we are in no position to evaluate anyone's pc from an unsolicited hijackthis log. We would be doing nothing else. Based only on what you say and not the log you seem to be running pretty clean. However we have a very comprehensive malware detection and removal program. If you wish you can run it and, once completed, you will be on pretty safe ground in telling your Brother in Law that he malware free. It is as follows: Malware is software designed to infiltrate or damage a computer system without the owner's informed consent. It is a combination of the words malicious and software. The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code. Required Cleanup Steps Disable the Spybot Search & Destroy TEA TIMER if you use it and if it is enabled Run a Temporary file and cache cleaner (ATF) Run 2 Anti-Malware scanners (Listed Below) Run an Online Anti-Virus / Anti-Malware Scanner (Listed Below) Clear out old System Restore points If continued Malware type activity is present you may be asked to post a TrendMicro™ HijackThis™ Log file, do not do so unless requested. The reason to run multiple scanners is to ensure that no single scanner is missing something. The time it takes will vary depending on your system and your internet connection speed. Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 10 to 90 minutes. The ESET online scan should take between 1 to 3 hours. In most cases, these scans will suffice to clean and disinfect your computer. Heavily infected systems or slower PCs can take much longer to scan and clean. For best results print the following instructions and bookmark this Web page To keep this guide printer-friendly, use your cursor to highlight the contents below. From your browser select File - Print and in the printer dialog box under "Print range" click the Selection choice to print out these instructions for removal of malware. http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/printer-selection.gif ____________________________________________ STEP 1 Disable Spybot Search & Destroys' TEA TIMER: (if installed, if not go to Step 2) Run Spybot-S&D in Advanced Mode. If it is not already set to do this Go to the Mode menu select "Advanced Mode" On the left hand side, Click on Tools Then click on the Resident Icon in the List Uncheck "Resident TeaTimer" and OK any prompts. Restart your computer. __________________________________________________ STEP 2 Follow these instructions carefully. Download ATF-Cleaner from Snapfiles.com to remove un-needed temporary files from your computer that may contain malware. When you run ATF-Cleaner, check the items as shown below for Main. For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored Then click on "Empty Selected". http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner01.gif . http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner02.gif __________________________________________________ STEP 3 Install and run the free version (not the Professional version) of SUPERAntiSpyware from SUPERAntiSpyware.com Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files. You do not have to send them your e-mail address, just click next. You can leave the automated check for updates on. You can uncheck "Send a diagnostic report to research center" if you don't want to send the information. DO NOT allow SUPERAntiSpyware to protect your Home Page settings. On the Top Left select the Scan your computer button. Make sure there is a CHECK MARK on all Fixed Drives. Click "Perform a Complete Scan". Click "Next" to Repair issues found and reboot the computer when prompted to do so. __________________________________________________ STEP 4 Install and run Malwarebytes' Anti-Malware from Malwarebytes - (direct download) Accept all defaults for the installer Allow the program to update the definitions Click on the Quick Scan and click Next. If any items are found allow it to clean them and then Reboot your computer. __________________________________________________ STEP 5 Run an online scan with ESET from Free Virus Scan: Use ESET's Online Antivirus Scanner You must use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan. If your computer is running Window's Vista, then you must first start Internet Explorer as an Administrator. To do so, right-click on the Internet Explorer icon in the Start Menu and select "Run as administrator" from the popup context menu. Accept the terms and click "Start". Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications". Click "Start" to begin the scan. When completed restart your computer __________________________________________________ Make sure your internet firewall security is enabled, and then please return to Extreme Tech Support - Free PC Help and tell us how the computer seems to be operating. At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted. If required this is the download link for TrendMicro™ HijackThis™ Unless instructed to by the Technician helping you then do not download this tool. Once you and the Technician agree that your system appears to be clean then you should delete all your System Restore points and recreate a new one. Please follow the instructions here How to turn off and turn on System Restore in Windows XP How to turn off and turn on System Restore in Windows Vista -
Yes Struggling. You hilighted but did not hit copy or it didn't register so the last entry in the notepad was the one you last copied.