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I installed a new C drive about a year ago and with it Windows 7 Professional which was bought in the original Microsoft packaging and which I registered with Microsoft; my opening screen on booting up reads "Windows 7 Professional". Occasionally I use Belarc Advisor to audit and print out the details of my system. I have found Belarc extremely accurate and thorough, right down to printing out the correct serial numbers of all my components. When I ran an audit this morning, I was surprised to see that the operating system which Belarc found on my PC is "Windows Vista Business Service Pack 1 (build 7601)".Is this another description for Windows 7 Professional?And how can I determine whether I have the latest Service Package (I think its 1) installed?Many thanks View the thread

i installed a blank hard disk drive on an old Toshiba Tecra 9A and did not have the original Windows installation disk. So i installed XP pro with an old install disk i had laying around by slipstreaming XP SP2 disk with XP SP3 Microsoft download. i have the product key on my COA sticker, but it does not work. i used Product Key Update Tool to attempt an update, but that does not work either. i am stuck with a non genuine installation here, but i have the COA! how do i fix this? View this thread

Because of an Virus I had to perform an cold installation of Windows Vista Home. After completion and performing the software activation I received a message stating that my product is already in use. This was a clean install on the same computer thats over 3 years old. View this thread

I have tried every fix suggested and cannot install security updates and I can't install any other updates since that one has failed,. I have tried the fixit, the troubleshooter. I get no error number - just the name of the update and saying update failed. Ihave tried the suggested fixit in both default and aggressive modes. I have tried stopping update service and starting it again. There is no place to uncheck don't install this update. The update center gives me only one choice of what to update and that is KB951847. I have tried disabling all startup and microsoft services items and rebooting the computer and that didn't work. I am out of ideas. Thank you. View this thread

I tried downloading XP SP3 via articles on the web, but it doesn't work. View this thread

My W8 machine lives on a LAN with four other computers (W7 and XP). I was led down the garden path to installing W8 with a hotmail profile, but I really need to change it to a local account to match the other four computers on the LAN. How can I do this so the w7 and xp machines can exchange files with the w8 machine? View the full article

Hello Everyone Is there anyway to make Windows 8 Search emails in outlook 2013 the way windows 7 used to do that ?? View the full article

They seem to want me to let them have online acces to my PC to "fix" it. Is this unsolicited approach likely to be genuine? View the thread

First of all I was getting bad pool caller error That stopped and the pc (lenovo ideapad z570 Windows 8 64 bit) then started to restart itself in the start-up sequence every time and come up with a 'I had to restart so I want to send Microsoft a message' strip across the middle of the screen every time Now it just doesn't start - goes to black screen - so I re-start it using the on/off button and it seems to be OK Please can you help? Many thanks View the full article

Dear everybody, I have permissions problems on our Windows 2008 R2 RDP (Terminal) server. It is not possible to edit the policys of one specific file. We tried to edit these setting as an domain administrator account and a local administrator account as well. Please see the screendumps i made. [url=' alt='> [url='> As you can see, many features are greyed or even as administrator we do not have permissions. I also tried to edit the settings on the Mainfolder, Every subfolder in the Main folder will take over those setting except the specific file. I do not understand why we do not have the necessary rights and finding the solution is very difficult. I hope somebody will help me understand and solve the problem Many thanks Jeroen Spolet Spolet J.J.M View this thread

Suppose my computer is a WSUS client and I don't have the instalation disk for Windows 8 (seems stupid to me that you need the Windows 8 install disk or the iso just to install Net Framework offline, but nevertheless it's a feature). Of course when I try to add the Framework 3.5 from Add/Remove Features it gives an error 0x800F0906 when I click on Download files from Windows Update because it checks on WSUS for the package. Is there some other way? Don't bother to ask why I don't download the iso because I'm on a slow connection and even if I weren't such an offline install solution sounds veeeery stupid. Thank you in advance. RR IT Professional View the full article

Hi, I need to install office 2013 shortcut to diferent location. Can i customize through Setup.exe(OCT) or config.xml. Need to change shortcut location from C:ProgramDataMicrosoftWindowsStart MenuProgramsMicrosoft office 2013 to C:ProgramDataMicrosoftWindowsStart MenuProgramsBusiness Applications Any help on this. Thanks Anand View this thread

Hi, when I start the Windows File Explorer it often needs a long time to being started. How can I find the reason for that? What's a good approach to search for the problem behind that behavior? View the full article

Hello all, In my 20 years as an IT Professional, I have never felt the need to comment/discuss/rage about an OS.....until Windows 8 came along. A bit of background- I am an IT Manager. I look after 80 users spread across 3 sites...all of which use a PC/Laptop of some sort. I am the only person in the IT dept. 4 days in and this is my conclusion of Windows 8 - I don't want Windows 8 for my users. I will be doing my utmost to try and obtain previous versions of Windows for my staff. Those versions can be Windows XP, Windows 7...or even Windows Vista. My main supplier is Dell, but my suspicion is that Dell will start touting Windows 8...and soon, previous versions of Windows will not be obtainable from Dell. At this point I will look for another supplier. Reasons - There's only one reason - The UI. My users are all busy people. They come to work, do their 8 hours and go home. Their PC/Laptop is a tool, nothing more, nothing less. Just like a tool, they want it to be simple, efficient and have a small instruction book. Windows 8 is such a detraction from all previous incarnations that for the average business user, it's unusable. Being in IT, I am of course pretty savvy with IT. I can work my way around most things IT....but Windows 8 had me confused for a good hour or two before I understood what was going on and what it was trying to do. Some of my users simply wouldn't cope. It would take them weeks to get to grips. They would be on the phone to me constantly. The only way I can get to some normality is to revert all the UI back to something that looks like Windows XP. So to this end, I get to the laughable. The Laughable I am only four days in and I have already had to download four 3rd party apps to overcome Windows 8's shortcomings - Classic Start Menu - I have my Start Button back.....hooray Hot Corners disable tool - The Hot Corners are simply annoying and offer no benefit in a work environment. I also believe the Hot Corners has created a bug for me, of which I speak about in another thread. Foxit PDF reader - The inbuilt metro PDF app is rubbish for two reasons - 1, I cant scale it to a Window and have it hovering 2, Only seems to work well with Hot Corners that I've now disabled. Royal TS - For some bizarre reason, I can no longer manage my four Hyper-V servers from Windows 8. The remote management tools simply don't work. Royal TS has given me this ability back. What I would like... ...is for Microsoft to acknowledge that they have business users...and that those business users don't care about the latest and greatest UI fad. Please, oh please give me a tick box that simply says "Make the UI look like XP". And allow me to tick it via GPO. I don't want Metro I don't want Aero (or whatever it's called in 8) I don't want Hot Corners I don't want Touch Screen View the full article

I am now living in the UK with an HP pavilion ze 5200 on XP that does not have a Pound Sterling sign. How do I create one. Regards, Peter. View this thread

when i shut down my PC instruction 0x02c73c20 appear with the message: " memory adress 0xffffffffff " can't be in read mode what do I need to do? View this thread

I had a call from a man supposedly representing Microsoft telling me that they had been receiving feedback reports from my pc that there was a Trojan virus. He asked me to open my pc and look for yellow warning signs. As my pc has been rather slow lately I did open the pc but stopped at the point where permission to access the management of my computer was requested. The bells started to ring at this point. He knew my name and address and telephone number so he sounded very convincing. I rang off at this point. My question is, can he have gained access to my pc or passwords etc. what action should I take to safeguard myself and is there someone monitoring this activity? Thanks View the thread

Hi All, Is there a way that I can arrange and pin program shortcuts to the start screen in such a way that every user that logs in the computer has the same format and arrangement? The thing here is we would like to remove those shortcuts not needed and replace them with the most used ones. We would like to deploy that setting to all users who logs in in the computer. View the full article

While downloading the download box says "Estimated time remaining 89hrs 19mins" is this right? Should it realy take that long? View this thread

So. Windows 8 running on an ASUS laptop. Apparent bug in Cisco software prevents Windows 8 connecting to WLAN (802.11W problem). So downgrade driver for WLAN card to W7 version, and PC will not boot. Goes into Automatic Repair which cannnot fix problem. Cannot boot in Safe Mode because it appears AR is getting there first. Had to System Restore just to replace the driver (and reinstall all the other software I've put on since the restore). This sucks....wasted 4 hours trying to find a solution. View the full article

I am running Windows 8 Pro x64 with the latest updates. Recently I've noticed that in task manager under the performance tab, the CPU section reports my speed at 3.50 GHz all of the time. I know for a fact that my CPU downclocks when under low load because my motherboard's software shows CPU frequencies and the temperatures of the components drop accordingly. Thus, I expected the speed in task manager to reflect this. However, my speed is at a constant 3.50 GHz even though downclocking and turbo clocking are working fine. Are there any diagnostics I can do to investigate this issue or is there not an issue? View the full article

your computer appears to be correctly configured but the device or resource (computer name) is not responding that is the error message I am getting in windows 8 machine, which is trying to access the shared folder from windows 7 machine. Windows 7 machine can access the folders in the windows 8 machine but not the other way around. I tried to ping windows 7 machine from windows 8 but the ping didn't work, but it works from windows 7 the firewall is turned off in both computers View the full article

I have several versions of MYOB on my laptop. All others are working fine except Business Basics V1.. When I try to minimum the screen or open another program, It closes down with the following error. This started happening after I did a disc clean up, deleted alot of temp files and disable some problems on start up. I have tried uninstalling and reinstalling MYOB BBaisc. Also tried downloading another GDIPlus.dll. I have also tried to restore but my computer does not have a restore point back fare enought before it happened. Definately no problem with my MYOB Account Right programs. Problem Event Name: APPCRASH Application Name: BBasics.exe Application Version: 6.3.0.0 Application Timestamp: 40b2e9de Fault Module Name: gdiplus.dll_unloaded Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4f2bf90a Exception Code: c0000005 Exception Offset: 729274b2 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 3081 Additional Information 1: 2b5e Additional Information 2: d41d8cd98f00b204e9800998ecf8427e Additional Information 3: 3e28 Additional Information 4: 12d1362bc21b72db6a47089dc1f00938 View this thread

I have an Acer Aspire one, running Xp fully Updated OS, I have been and IExplore user version 8.0.6001.18702 with a chrome plug in. Added Chrome and Foxfire as back up browsers... Have done dfrag and clean up Virus/firewall used is Zone Alarm free version.Active realtime scanner running. Used DirectX Diagnostic tool through all the steps, testing every option...no problems. Used most recent version of Microsoft Safety Scanner. No Malware or viruses found. The machine is connected wirelessly to a Brother printer and internet gateway. Often connected via USB to canon scanner, canoscan (LIDE), an external WD hard drive, where most data is stored, ms rollerball, Gigaware key board, several flashdrives, Speakers plugged into earphonr jack. Hard drive went silent while writting this, it tends to get noisy the more I do, at times...it went about a month since the last event of long term noise issues. I use the machine heavy....Facebook games, some in iE8, some in Foxfire, some in Chrome...I find more ready function in iE8 then the others...I keep the plugin to a minimon in all, and the are fast when the drive is quiet...the noise slows all operations down. During noise I cut down on YouTube and other online video...prefered player is Windows Media Player with Realplayer and Quicktime as back ups. I have a 'Deskmate' Charactor that runs most of time, program no longer supported, but it runs good, I have shut it down during noise events. Noise came back As I opened a file folder to make a rtf of report...saved and closed....noise stops..... I think machine's hard drive will die.....in how much time? Given it does, I would like to replace the hard drive and reinstall the OS, not sure how well this machine would work with the current version of Windows, One can find general specs on the Acer Aspire One, can a person who knows "8" well, maybe an MS person comment on wheather * can handle the specs of my AA One....I will continue to use the machine as long as I can....I do want to get a new graphics machine with all the bells an whisles, but would like to keep a usable machine working. Any thing else I can check on this machine....with out adding scareware? View this thread

I want to use Push2TV during teaching, it stats it is compatible with Windows 7, can the windows 7 download be used in the XP professional OS View this thread