KenB

Hi Dave, Yes - very sad about Nev. He was very positive about his condition but it kept re-occurring. :(

Hi George Is the screen just the central "white" area ? This could be linked to a faulty Video Card or driver. You could look at updating the drivers using the link to the Samsung site that I gave you. I doubt that this is the cause - but it is worth a try. If the motherboard is easily accessible you could try using a can of compressed air to shift the dust. You can do this through the vents [ less effective ] Compressed air available at most computer stores / car spares places etc.

I think that explains it :) :)

Just checked the Samsung site - click here - only VGA and WiFi drivers available which is ODD !! When you reboot the system if there are no drivers present Windows should detect "new hardware" and install default drivers. If it isn't doing this there may be a fault with the hardware itself. It could be as simple as a bad / loose connection to the DVD drive. Try this FixIt - click here [ for XP - Vista - Win-7 ...]

Hi George, No not at all George - sometimes the upper and lower filters are not there. If they were - in your case - you were going to delete them anyway :) If you go to Device Manager [ Start > type in...devmgmt.msc ...hit Enter ] 1. what is listed against CD / DVD ? 2. Any red Xs or yellow exclamation marks ? 3. Which model number Samsung do you have ?

Hi Joddle, RAM is not specific to the processor. The Crucial scan is usually very accurate and you can rely on the results. I think the confusion arises with the addition of Enhanced Performance Profile ICs [EPP] to the RAM module. Basically this can be used by some AMD chipsets to configure the RAM for ultimate performance. If it isn't present on the RAM module then the BIOS will just load up the default configuration. You may not get the very best performance out of the RAM but it will work and to be honest, you would not notice the difference. In these instances you can actually configure the RAM manually if you wish. If the RAM module does have EPP it will say "Crossfire Ready" or "SLI Ready" Basically - it is a marketing ploy. From your first post you obviously understand the limitations of 32 bit systems - but for others reading this .... A 32 bit system will only recognise 4 GB RAM [ actually this is nearer to 3.5 GB ] There is no benefit adding more and the system may not even "see" the additional RAM. Older motherboards may not even support 4GB RAM.

Hi, Before you upgrade to Win-7 you may wish to run this advisory tool click here It will analyse the system and let you know if there are any possible conflicts.

Grandad, You may wish to change your Operating System in your profile to Win-10

Happy that it worked for you :)

Hi - it is me who is slow this time :) This appears to be the problem. This value [ 255 ] disables DVD / CD AutoRun on all drives. Go back to "Explorer" in the registry. Right click on ... NoDriveTypeAutoRun oxooooooff[255] ....and select "Modify" A box will drop down. The default is usually Hex [ Hexadecimal ] Click the "Decimal" box. Change the number in "Value Data" from 255 to 145. Click OK. You may have to re-boot for the changes to take effect. Hopefully this will fix it for you. DO NOT make any other changes :)

Good to hear Bob :)

Get back to us if John Lewis draws a blank :)

Hi Bob, Which "Word Processor" are you using ? I use Open Office [ free ] If I click on File and look down the list of options there is one "Export as PDF" This will do it for you. I am sure that MS Word will have something similar.

Hi, , You need to check to see if the machine is still covered by the warranty as I suspect that the hard-drive has a problem. This implies that the hard-disk cannot be seen - worst case ..... hard disk has died and cannot be rectified. This is why the warranty is important - it is easier to send it away for repair. "System Restore" is different from Re-install. I assume you meant System Re-install ? as you need access to the hard-disk to do a Restore. Where do we go from here? 1. Check the warranty and contact John Lewis - priority. 2. If we have to continue [ no warranty ] you would need to take the hard-disk out and connect it up to another machine. If we can access it from a second machine we may be able to fix it. [ Instructions if necessary ]

Nice one joddle - a job well done :)

It sounds as if you are trying to do this from within Windows ? Put the DVD in the drive and switch off in the usual way. Then switch on again. The machine should boot from the DVD and allow you to format and re-install. If it boots up normally then you will need to change the BOOT ORDER in the BIOS. This is not difficult. Shut down then switch on. Immediately start tapping F2 and DEL alternately. One of these keys is usually the one to access the BIOS. Once in look for - Boot Sequence / Boot order or similar [ there are many variations on the BIOS ] You navigate around with the arrow keys. If you have problems with F2 / DEL it will say on screen "Press ** to enter Set Up" - this is usually lower left of screen - it is this key that will give you access to the BIOS. You do have to be quite quick. Once you have located the Boot Order - the CD DVD should be first in the order. If it isn't then it needs to be moved up. Do this by clicking on it to highlight and use the up arrow or + key to move it up to the top. It will say on screen how to do this. Once you have it at the top of the list Save and Exit - usually F10 Reboot - it should now boot off the disk. Any problems give me a shout and I will find a link that explains it a bit better :) Needless to say - DO NOT make any other changes in the BIOS.

I don't think so !

Hi Dopey Randy gave you a link to re-installing from a partition on the hard drive itself. Have you tried this - it is not as difficult as it sounds :) Otherwise - if you don't want anything from the hard-drive itself - just pop the Win7 disk in and re-boot. It will take you through the install process and format the drive in the process. Nothing to lose if you are wiping the drive content anyway :)

Hi Granddad It should be there. It is easy to click on the wrong path .... could I ask you to check again ?? :)

Hi, I think you may find that the machine that you have is a HP6302 ........you put an extra 0 I think. I found this manual that may be useful at some point - http://h10032.www1.hp.com/ctg/Manual/c00805752.pdf

Hi I must have missed your other post - sorry. If you are re-installing let us know how it goes :)

Hi, Check this for me please ... Click on the "Search" icon [ probably bottom left ] - looks like a magnifying glass Type in ........regedit .....hit Enter Next ... Click the > next to each of the following ... [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer] >HKEY_LOCAL_MACHINE then >Software etc. [ you need to click on the > ] When you get to "Explorer" there will be no > .....so click on the word "Explorer" Is there - in the right panel - "NoDriveTypeAutoRun" listed ? If there is - what number is allocated to it in brackets ? Please do not change anything in The Registry.

Hi joddle, Try this App Troubleshooter - click here It should download - then run it from there. Click on "Advanced" and make sure that "Apply Repairs Automatically" is checked - click Next

Hi Joddle I suggest that you use "System Restore" and roll the system settings back to a date just before the problem started. Click on the "Search" icon [ probably bottom left of screen - it looks like a magnifying glass ] Type is .....system restore ....[ It will come up with "Create A Restore Point ] - click on this Under the System Protection tab - click on "System Restore" Follow the screen prompts You can put a tick in "Show More Restore Points" if an appropriate date isn't showing. Files, photos and data should be OK. It is a good idea to have important data backed up off the hard-drive just in case.

Hi George, Sorry for the slow reply. Does this link help at all ? http://wiki.audacityteam.org/index.php?title=Mixer_Toolbar_Issues#cp I don't use "Audacity" so my help may be limited.