maynardvdm

Hi Welcome to ExtremeTech.support - Free PC Help :)

Hello Welcome to ExtremeTech.support - Free PC Help. Enjoy the forums ;)

Hi Welcome to ExtremeTech.support - Free PC Help. http://extremetech.support/forum/security-questions-av-firewalls-etc/3597-free-pc-help-recommended-security-products.html

Hi I would always, if possible, go with option 2. First format then install, then you know there will be no other stuff.

I can move this to the Malware removal section and let our malware expert look at your pc if you wish. Let me know.

Hi Welcome to ExtremeTech.support - Free PC Help. Try this site Epson - Support

Hi Does it do the same on a different computer? It could be interference from other devices that can cause this.

Good to hear you got it sorted

Do you have your windows Disk?

Hello Welcome to ExtremeTech.support - Free PC Help. What is the specs of the pc? What operating system are you using and what anti virus software are you using?

Welcome to ExtremeTech.support - Free PC Help. Enjoy the forums :)

Hi Please do the following so that our malware expert can have a look at the system. Please download the latest version of HijackThis from Trend Micro and save it to your desktop. Download HJTInstall.exe to your desktop. Doubleclick HJTInstall.exe to install HijackThis. By default it will install to C:\Program Files\Trend Micro\HijackThis . Click on Install. It will create a HijackThis icon on the desktop. Once installed, it will launch Hijackthis. Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad. Include this log in your next reply. Notes: Do not use the AnalyseThis button, its findings are dangerous if misinterpreted. Do not have Hijackthis fix anything yet. Most of what it finds will be harmless, or required for your computer to run like it should.

Hi Please do the following so that our malware expert can have a look at the system: Please download the latest version of HijackThis from Trend Micro and save it to your desktop. Download HJTInstall.exe to your desktop. Doubleclick HJTInstall.exe to install HijackThis. By default it will install to C:\Program Files\Trend Micro\HijackThis . Click on Install. It will create a HijackThis icon on the desktop. Once installed, it will launch Hijackthis. Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad. Include this log in your next reply. Notes: Do not use the AnalyseThis button, its findings are dangerous if misinterpreted. Do not have Hijackthis fix anything yet. Most of what it finds will be harmless, or required for your computer to run like it should.

Hi It is most likely overheating which is causing it to shut down. Try to clean the vents from dust.

Hi Can you get the computer in safe mode?

Hi Was this a new hard drive? If yes you have to partition and format it first, before loading Windows, in fact Windows setup should do this.

Hi Please do the following so that our Malware expert can look at your log: Please download the latest version of HijackThis from Trend Micro and save it to your desktop. Download HJTInstall.exe to your desktop. Doubleclick HJTInstall.exe to install HijackThis. By default it will install to C:\Program Files\Trend Micro\HijackThis . Click on Install. It will create a HijackThis icon on the desktop. Once installed, it will launch Hijackthis. Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad. Include this log in your next reply. Notes: Do not use the AnalyseThis button, its findings are dangerous if misinterpreted. Do not have Hijackthis fix anything yet. Most of what it finds will be harmless, or required for your computer to run like it should.

Hello Welcome to ExtremeTech.support - Free PC Help :)

Hi Welcome to the forums :)

Hello Welcome to ExtremeTech.support - Free PC Help.

Hi Have you done a "search" for the files? Also check that the options are not set to hidden.

Hi Try booting into safe mode and do a system restore to a date before he made the changes.

Hello Welcome to ExtremeTech.support - Free PC Help :)

Hi I am going to move this to the malware section until cleared by our expert.

Hi This might be malware related. Please do the following so that our malware expert can have a look: Please download the latest version of HijackThis from Trend Micro and save it to your desktop. Download HJTInstall.exe to your desktop. Doubleclick HJTInstall.exe to install HijackThis. By default it will install to C:\Program Files\Trend Micro\HijackThis . Click on Install. It will create a HijackThis icon on the desktop. Once installed, it will launch Hijackthis. Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad. Include this log in your next reply. Notes: Do not use the AnalyseThis button, its findings are dangerous if misinterpreted. Do not have Hijackthis fix anything yet. Most of what it finds will be harmless, or required for your computer to run like it should.