Armageddon

Can I ask what was the operating system on the Dell before the install of windows 7 ?

I too am with Talk Talk I went from 6-7 mbps with bottleneck probs at peak times to 40mbps all day everyday and for the amount of time I spend online the extra cost is worth it

New Hi Def Web Cam £30 Windows 8 upgrade £24.99

Hi you could try restoring to a previous version of the outlook folder containing the .pst file [h=2]How to recover via Previous Versions[/h]The recovery process via Previous Versions is very straight forward; Browse to the folder where your pst-file was located in. The error should indicate the path or otherwise look in any of the possible default folder locations Right click on this folder. From the menu choose; Restore previous versions The Folder Properties dialog will now open with the Previous Versions tab enabled. Double click on the most recent folder listed to see its contents. If the folder contains your missing pst-file, you can select and copy it (CTRL+C) and then paste it (CTRL+V) back into its original folder location. If the restore folder doesn’t contain the pst-file file, close it and open a less recent version until you’ve found it. If the folder containing the pst-file itself no longer exists either, right click on its parent folder (one level higher) and start the “Restore previous versions” process from there to see if it still holds a shadow copy of that folder. http://www.howto-outlook.com/pictures/previous-versions-outlook_files-folder.png Previous Versions of the “Outlook Files” folder in (My) Documents. (which is the default folder for pst-files in Outlook 2010)

hi I know you said it recommended running scanpst.exe , have you run this or tried too ? , if not take a look at this page from Microsoft Support this explains how to use scanpst.exe

Great minds think alike Jelly I was gonna suggest running SFC too , but I would make sure I had the Vista disk beforehand

Avast Avast 7 is the current full version , and since I installed it yesterday before my problems lol , I think i'll stick with MBAM and windows defender for now

Hi folks am posting a word of warning Avast antivirus does not work with Win 8 , I tried this and 3 blue screens later I managed to uninstall it and now all is good

I've been running the Customer Preview I too have bit the bullet and am upgrading as I type

In your first post you said you'd moved the default user profile what I meant was have you also changed the file path of the downloads in your web browser to match where you changed the user too

Have you changed the default location of downloaded files within internet options too ?

I currently have Win8 customer preview installed on a drive on one of my desktops so be happy to help out , as Randy as said the windows interface is totally different as a guide and a start point i'd give this a read Start Guide Windows 8

Hello Hi Tom and welcome to ExTS I too am from the cold artic also known as West Yorkshire

Hi Mokles heres how to hide (K)[h=1]How to Hide or Dismount a Partition in Windows[/h] When you hide (dismount) a partition in Windows (any version), the setting you made is remembered until you manually unhide (mount) that partition. The partition will be invisible to all the user accounts defined on that operating system and will continue to exist with its content intact. If you have other operating systems installed on the same computer, for which the partition is not hidden, the user accounts defined on those operating systems will be able to use the partition. [h=1]Hiding (Dismounting) the Partition from Disk Management[/h]First, you need to open Disk Management or Computer Management and access the Disk Management section. We showed how to do this, in an older tutorial: How to Manage Your Disks using the Disk Management Utility. There you can see a list with all the partitions existing in your computer. http://www.7tutorials.com/files/img/disk_mng_hide_part/hp1.png Right click on the partition you want to hide (dismount) and select "Change Drive Letter and Paths". http://www.7tutorials.com/files/img/disk_mng_hide_part/hp2.png In the "Change Drive Letter and Paths" window, click on the Remove button. http://www.7tutorials.com/files/img/disk_mng_hide_part/hp3.png You are asked to confirm the removal of the drive letter. Click Yes. http://www.7tutorials.com/files/img/disk_mng_hide_part/hp4.png NOTE: If there are open applications using files from the partition, you are warned that the drive is in use. Make sure you close all the applications that might be using files from that partition and then click Yes, to continue the drive letter removal operation. http://www.7tutorials.com/files/img/disk_mng_hide_part/hp5.png The partition is now hidden (dismounted) and it is no longer accessible from the operating system you are currently using. Windows will remember the setting you just made, at each login and the partition will never be available to users, unless you choose to unhide (mount) it. Hope this helps Dave

Hi Mokles it's why I asked one of the Security guys to look over the reports see if anything points to the sluggishness , I'd like the ok from them before I show you how to hide System (K)

Hi Mokles thanks for the Listpart results it does show that system (K) is your recovery partition , as to why you can see it I'll wait till the security guys have looked over the OTL logs , I can show you how to hide the system (K) so you no longer see it but since it's the recovery partition I need to know if you've created recovery DVD's first

As we all know Windows 8 is due out at the end of the month , with Office 2013 to follow soon after and as usual Microsoft have offered a try before you buy with Office the following is a link to office 2013 which you can download onto 5 pc's you will need a Windows Live account.

Hi Mokles thanks for those reports , whilst we take a look at them i'd like you to down load and run list parts , then copy and paste the results please this will list all partitions including hidden ones and there uses. Download ListParts to your Desktop. Double click ListParts.exe to launch the program. Press the Scan button. When finished scanning it will make a log Result.txt on your Desktop. Please post me the contents of the log. Dave

Hi Mokles here are the scans I asked you to run , if you can post the logs with your next reply so our security guys can have a look To help us to be able to assist you in quick and efficient way, we need to ask that you run the following programs as a minimum and post the reports as asked for. If you have problems posting the reports ( if they are too big) feel free to add them as attachments. The reports will give us a good starting point in recognizing any malware/problems with your system. Also don't forget to inform us of anything you have already tried to remove the malware/problem. Step 1 Please download Malwarebytes Anti-Malware and save it to your desktop. Make sure you are connected to the Internet. Double-click on Download_mbam-setup.exe to install the application. When the installation begins, follow the prompts and do not make any changes to default settings. When installation has finished, make sure you leave both of these checked: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-Malware [*]Then click Finish. [*]MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. [*]On the Scanner tab: Make sure the "Perform Full Scan" option is selected. Then click on the Scan button. [*]If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. [*]The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient. [*]When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". [*]Click OK to close the message box and continue with the removal process. [*]Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found. [*]Make sure that everything is checked, and click Remove Selected. [*]When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below) [*]The log is automatically saved and can be viewed by clicking the Logs tab in MBAM. [*]Copy and paste the contents of that report in your next reply and exit MBAM. Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware. Step 2 Download OTL to your desktop. right click on the link and select 'Save Link/Target As'. if you have problems, try this download link: OTL Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Check the boxes beside LOP Check and Purity Check . . http://img.photobucket.com/albums/v708/starbuck50/new/Otllatest.png Now copy the lines in bold below. DRIVES netsvcs msconfig %SYSTEMDRIVE%\*.* %systemroot%\system32\Spool\prtprocs\w32x86\*.dll %systemroot%\*. /mp /s %systemroot%\system32\*.dll /lockedfiles %systemroot%\Tasks\*.job /lockedfiles %systemroot%\system32\drivers\*.sys /lockedfiles %systemroot%\system32\*.exe /lockedfiles %systemroot%\System32\config\*.sav %PROGRAMFILES%\* %USERPROFILE%\..|smtmp;true;true;true /FP HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dows\WindowsUpdate\AU hklm\software\clients\startmenuinternet|command /rs hklm\software\clients\startmenuinternet|command /64 /rs CREATERESTOREPOINT right click in the Custom Scans/Fixes window (under the blue bar) and choose Paste. http://img.photobucket.com/albums/v708/starbuck50/new%20forum/scan-fix.png . Click the Run Scan button. http://img.photobucket.com/albums/v708/starbuck50/runscan.png Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them with your next reply. Note: Running the above script with OTL will : turn on your system restore and set a new restore point (XP only) set a new restore point (if system restore is turned on) Vista & Win7. In your next reply, please submit: MBAM scan report Both reports from OTL Whilst we are helping you, please don't run other programs/scans without our knowledge .... it only confuses things. Thanks.

Hi Mokles going by the folders within system (K) I would surmise this is the windows recovery partition , as to why you can now see this , have you by chance changed folders and file options to show hidden files , as you have said the pc is sluggish so could you run the normal scans and post the logs so we can investigate further.

Hi Richard Am going to move your posts to the mlaware removal forum , so one of the security guys can advise

Hi Sam do you have on board graphics as well as a card , if so you could try removing the card and using the onboard see if your system shuts itself down then

Hello and welcome to Fpch , Have you tried using Revo Uninstaller in advanced mode to remove itunes http://www.revouninstaller.com/ then reinstalling , making sure Apple has auto detected you are using 64bit software

Hi Richard could you let us know what Malware Scanners you have tried please

Hi Sam and welcome to ExTS it certainly does sound as it may be the PSU I'd like you to supply us with tempratures of your pc you can do this using speccy could you post two lots of temps please one just after boot and one whilst watching a youtube video this will tell us how hot the pc is getting under load , we can then investigate further. Hope this helps Dave