KenB

Sorry that I couldn't solve your problem. Hopefully you may be able to get your photos off the Memory Stick and it wont cost you too much.

Hi, If neither recovery option locates the Memory Stick then your only option, from my point of view, is to use a specialist company. The problem is, these companies are not cheap and there would be no guarantees. I would contact them first and get some idea of prices. I am sorry that we cannot be of any further help. :(

Are you sure that the USB ports are working OK ? Did you try the Memory Stick on another computer? Give EaseUs a try - it is probably the best on the market. If the Memory Stick is showing in Disk Management it should be picked up.

Confirming that there is a problem with the Memory Stick. Try this recovery software [ EaseUs ] - click here It suggests that you can restore 2GB free The Pro version is no better than the free - it just lets you recover more data. After installing run the software with your Memory Stick in a USB port. Hopefully it will find it. You can then select that drive [ E: ? ] to scan. Recovery should be straight forward if it locates your photos.

chkdsk [space] E: [ space] /R

Hi Lee, I assume that you have tried the Memory Stick in another computer ? It is showing "no media" but this is not necessarily the case. Try the following: Go back to Disk Management [dskmgmt.msc] and right click on Disk 1 If "Change Drive Letter" is an option click on this then change the Drive Letter to F or G or H [ doesn't really matter ] Unplug the Memory Stick and re-plug it in. Can you access it now ? If not ......... Start > type in ........ cmd ...... [ do not hit Enter yet ] Now hold down CTRL and SHIFT ......and press ENTER at the same time. This should allow you to run Command Prompt as Administrator At the Command Prompt type ........ chkdsk E: /R........ hit Enter [ E: is the drive letter attached to the Memory Stick - as shown in your image ] If you managed to change the Drive Letter then use this instead of E: The system should check the Memory Stick and repair any errors it finds. After the scan try to access the Memory Stick again.

Hi Lee, It sounds as if the Memory Stick may have died [ corrupted ]. Under NO CIRCUMSTANCES should you FORMAT the Memory Stick. [ you will lose ALL DATA ] 1. Have you tried the Memory Stick in another computer? It could be a problem with your USB ports If you get the same results from a different computer ....... 2. Plug the Memory Stick in. Does the computer give any indication [ sound ] that a device has been plugged in ? 3. Locate "Computer" You should see something like the image below: Does the Memory Stick show as a drive letter? 4.Click on Start [ bottom left of screen ] and type in .... diskmgmt.msc ...hit Enter Does the Memory Stick show here ? It will be a drive number labelled "Removable" or similar

Glad that it worked out for you :)

Get back to us when you can :)

Hi, I found this that explains about using your BT Hub as an access point. click here Reset the hub to factory settings first.

Hi, You need to disconnect the Plusnet. Connect only the BT Hub and access it as above. Change the ipAddress of the BTHub to something different from 192.168.1.254 .................. 192.168.1.100 for instance. Take a look at this video - You need to skip to Part Two [ 6 mins 50 secs ] This is for a different model router but should give you some idea.

You are welcome :)

Hi, This is one for Starbuck but I did ask him recently to recommend a good free AV. He advised "Defender" How this compares with Norton I could not say but if Defender is good enough for Starbuck then it is good enough for me. [ I use it on my wife's new Win10 machine :) ]

Hi again, Was SFR [ French provider ] your last ISP ? It looks as if your email is set up for that. Take a look here - click here It talks you through adding a new account in Incredimail.

Hi Hugh - and welcome to ExTS In addition to Rusty's questions ...... 1. Can you receive emails ? 2. Does this help - click here

Hi again :) This is good news Registry cleaners are not a good idea. The Registry is the complex heart of your system. I wouldn't trust a piece of free or paid-for software to delete registry keys that it deemed "unnecessary" Unused Registry keys don't clog up the system or slow it down. In my opinion, the Registry is best left alone :) Happy that your system is running OK now.

Hi joddle, I have heard of this with Dell before. The solution was to swap the RAM or take out two modules if 4 are present. You could try RAM modules from one of the working computers.

Does this help at all ? ...... click here And ..... BT Business Hub 3 Open up your web browser and type 192.168.1.254 to access the home page of your hub Select the Settings tab Enter your admin password and click Ok to continue. By default your password will be on the card you can pull out from the top of your hub. Select Advanced Settings and then click the Continue to Advanced Settings button Click on Business Network and then IP Addresses below that You can now configure your local IP range

Hi, Try clicking on your browser [ Chrome or Firefox or other ] as if you were going on line. Then in the address bar at the top [ where it says https:// etc ] delete what is there and type: 192.168.1.254 [ there is a dot after each number ] then hit Enter This should give you access to your router software. If not - try 192.168.1.1 You may need the admin password.

Hi, In the start box type ...... cmd ... then hit Enter Then at the command prompt type ..... ipconfig ..... hit Enter You should get a stable readout

Don't hit Enter after typing cmd.

Hi Ray, Start > type in ......cmd ....and right click on the Command Prompt box that appears Click on "Run as Administrator" At the Command Prompt type ... sfc /scannow .... hit Enter This will scan system files and replace any damaged ones that it finds

Hi, Re small text ... Start > type in ..... display ......"Change Display Settings" should show ........... hit Enter You should be able to adjust the setting here Make the text size 125%

It is with great sadness that I have to inform you that Synapse [ Scott ] who was a moderator here, has died after a fight with cancer his partner informs me. Scott had myeloma related amyloidosis - abnormal protein created by cancer cells stick to tissues in the organs. He died of massive organ failure. We appreciate the time and expertise that Scott brought to our forum. He will be sadly missed.

Hi, If you are happy to go into the Registry please check the following for me ..... Not sure which OS you are using .... Start > type in ......regedit ...... hit Return Then, clicking the > next to HKEY CURRENT USER Then locate "Software" and do the same. Follow the key below until you come to "ProtocolExecute" HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\ProtocolExecute It depends upon which OS you have. ProtocolExecute may or may not be present. If it is you are looking for "Warn on Open" Let me know if this is there.