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Everything posted by KenB
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Game crashes when I try to launch
KenB replied to Joesmith1310_'s topic in Tech Support & Discussions Forum
Hi These are the minimum specs for Kerbal Space Program [TABLE=class: req-table, width: 570] [TR] [TH=width: 125]CPU:[/TH] [TD=width: 380] Core 2 Duo (or equivalent)[/TD] [/TR] [/TABLE] [TABLE=class: req-table, width: 570] [TR=bgcolor: #ECEEF5] [TH=width: 125] CPU Speed:[/TH] [TD=width: 380] Info[/TD] [/TR] [/TABLE] [TABLE=class: req-table, width: 570] [TR] [TH=width: 125] RAM:[/TH] [TD=width: 380] 2 GB[/TD] [/TR] [/TABLE] [TABLE=class: req-table, width: 570] [TR=bgcolor: #ECEEF5] [TH=width: 125] OS:[/TH] [TD=width: 380] Windows XP[/TD] [/TR] [/TABLE] [TABLE=class: req-table, width: 570] [TR] [TH=width: 125] Video Card:[/TH] [TD=width: 380] SM3 512MB VRAM[/TD] [/TR] [/TABLE] [TABLE=class: req-table, width: 570] [TR=bgcolor: #ECEEF5] [TH=width: 125] Sound Card:[/TH] [TD=width: 380] Yes[/TD] [/TR] [/TABLE] Free Disk Space 1GB Take a look here - click here - put KSP into the search box and see what the results are :) [ on the XP machine obviously ] -
Game crashes when I try to launch
KenB replied to Joesmith1310_'s topic in Tech Support & Discussions Forum
Hi and welcome to ExTS We are not gamers here - but we will try to help :) What is the game that you are trying to play ? Does your version of XP have SP3 on it ? -
Did you miss my post #21 ?
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Hi Bob It is not a waste of my time .....it is a challenge :) I have just asked Shawn ( tutorial author ) if he has any idea why you are getting the Compatibility Report re. SP1 when we don't have SP1 on the system or the ISO disk. I will get back to you after he has replied. He is bound to ask .... Are you absolutely sure that the ISO that you burned and used was the one without the SP1 on it ?
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Take a look in Disk Management for me please: Start > Run ....type in ....diskmgmt.msc .....ENTER [ not sure this works with XP ...........if not ... click here ] If you only have the one hard drive it will show up as Disk 0 If you can post a screen shot of this that would be great.
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Hi Bob The only conclusion we can come to now is that there is something on the system that is stopping SP1 from installing. Rather obvious comment I know :) It is very odd - especially as there are other incidences of it over the net. I will not give up just yet .....if you are prepared to carry on a bit longer ?
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This is, at least, a positive. It looks as if we are back to square one Bob. We can't install SP1 ..............and we can't run a Repair Install because we can't install SP1. I think, after all you have tried so far, the only way forward now is to do a complete re-install. I know you do not want to do this :) I will take a look round some of the other forums and see if I can come up with anything else to try.
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Yes - and your original drive is C: too. When you have both connected you should get a prompt as to which one to boot from. If you don't - you could change the boot order from the BIOS. This is a bit of a nuisance - but if you are not using XP regularly then it is not too bad. The reason for disconnecting the other drive is so that there is no possibility of overwriting your Win7 OS The small drive should be given a new Drive letter when you boot up ....and vice versa. XP will only utilise about 3.5 GB RAM Regarding 4 core processors .... SP2 / SP3 recognise multicore processors. However - you state that you are interested in old games. If the game was written for single core - then this is what it will use. Win 7 Pro has an XP compatibility mode. click here
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Hi Bob It looks as if, at this point. the process was looking for critical updates ....installed 4 but failed on SP1 Did the "Repair" continue after this or did it fail due to this ? I assume that you still have the use of your computer ?
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Hi Draco You should be able to do what you wish. I suggest that you clear the 320 GB SATA drive. If you are going to install XP then do the following first - ( once you are ready to install XP ) 1. Check in the BIOS that the DVD drive is first in the Boot Order 2. Disconnect the 1TB SATA drive that has Win 7 on it. 3. Disconnect the 300GB Drive and also the external drive. [ in other words - have just the 320 GB drive connected ] Install XP in the normal way - hopefully ( and I say ....hopefully ) it will install and run OK. If it doesn't it is because XP is designed for IDE and does not recognise SATA without installing extra drivers at the install stage. If it does run OK then try connecting the main SATA drive again along with the drive that has XP on it. Switch on and try booting up.
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I have sent you an email Bob. I would assume that the one on the Microsoft sticker is correct if you bought the machine new and have not had a re-install or upgrade of the Operating System. Thinking about it .... The big manufacturers when they are doing mass installations, use a generic Product Code which is acceptable to Microsoft BUT it is unlikely that this generic code will be accepted for a re-install. Stay with the one from the sticker. ( make a note of the Belarc generated one ....just in case :) )
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Hi Bob I have sent you the file in a different format. Hopefully you will be able to print the images etc from this.
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OK Bob ..... here we go :) You will need your 25 character Product Key off the Microsoft sticker on the machine. Do not start the process until you have located and copied this down. If it is worn or you cannot locate it you can use Speccy to give you the Product Key. It is important that you have this copied accurately. Don't confuse zeros with the letter O Please read through the printed sheets first ( from No 6 ) Boot up ....I assume that you have the Administrator Account on the machine ? Disable any Anti-Virus or Firewall. These could affect the "Repair" Insert the ISO DVD [ Without SP1 ] You now need to refer to No 6 - Repair Installed Windows 7 without SP1 using Windows 7 without SP1 DVD This is on the printed sheets. You can ignore No 4 and No 5 Follow the instructions from here. In step 11 - please make sure that you select the "Upgrade" option. The on-screen instructions will lead you through the process - refer to the printed sheets for confirmation. This may take 45 mins to 1 hour. Good luck :)
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No - it isn't the same Bob. It is a Recovery Disk. If you use this is will put your system back to where it was when you first bought it and you will lose everything. Let me know when you are ready to go ahead with the "Repair Install" :)
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Not really - as long as you can follow instructions :) Here is how it is done: Hold down the Windows Key and press W Check that "Everywhere" is the search option ......then type .....regedit ....and click on the Regedit Box that appears. You will see the Registry sub headings ....each beginning with HKEY Click the > next to each of the following: HKEY_LOCAL_MACHINE > System > CurrentControlSet > Control > GraphicsDrivers When you click on Graphics Drivers you will see another list below beginning with "Additional ModeLists" Configuration" etc If you can see these you are in the right place. Now click on "EDIT" from the toolbar at the top. Then point to "New" and then over to QWord ( 64 Bit ) ....................You said earlier that your system is 64 bit A box will open in the right pane. Type in this ..... TdrDelay Click out of the box TdrDelay should remain. Click on it again to highlight ............ then click on EDIT > Modify In the Value Data box change the 0 for 5 .....then click OK The TdrDelay value in the right pane should now show 5 This gives the hardware longer to process data before the TDR monitor kicks in and restarts it. You can change the 5 to a bigger number if you wish. The 5 = 5 seconds. DO NOT make any other changes as the Registry controls the whole system.
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I thought it would be ( 1TB drive ) but I had to ask :) Do you wish to try the "Repair install" ? I don't think there are any more options open to us. You may find that some settings ( desktop wallpaper for instance ) are changed after the "Repair" but your data and software should still be ok. I can't give any guarantees with this Bob but if you want your system running properly I think it is the only option left open to us. Do you have the ISO burned ( the one with no SP1 ) ?
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Are you confident enough to make the Registry change ? More to the point - do you wish to give this a go ?
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625 MB or 625 GB This could be the problem. If it is just 625 MB then the drive is nearly full. Please confirm Bob - if this is the case we will try creating some more space and have another go with SP1.
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Pity :( Is the system running normally apart from the error message popping up ? If so - we can try adding a Registry change to extend the TDR value.
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Yes - I was aware of this Bob this is why I wanted to try the "Repair Install" Just one or two other things that have come to mind : 1. How much free disk space do you have ? Right click on C: > Properties 2. Did you download SP1 as a file or did you try to use Automatic Updates to install it ? Nev has suggested that if it was a 64 bit version you were trying to install it would fail. Just trying to cover all bases before we go for the "Repair".
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No problem Bob. I will write what I need to - you reply when you are ready :) ======================= I have had a reply to my question. Basically you have the wrong version of the ISO to do a "Repair" with. I thought this may be the case - but had a vain hope that by using it we would upgrade to SP1 at the same time. I can now report that this is not the case. To do a "Repair Install" of Win7 with no SP1 installed you need a version of the Digital River Win 7 that has no SP1 too. You have burned a version of Win 7 that does have SP1 on it. This will still be useful - but only after we have SP1 on your system. Also this is a 32 bit download version ........Do you have a 32 bit Operating System ? Where do we go from here ? You need to download the ISO Win 7 Digital River version ( without SP1 ) Burn this to DVD as you did with the other. [ Make sure you clearly mark both DVDs "SP1" / "Without SP1" ] The Download for both 32 bit and 64 bit versions can be got from here - click here =================== I am sorry about the additional work Bob - but I am glad I asked the question. One more thing ..... There is no guarantee that a Repair Install will fix your problem. It is, however, the final stage before a full re-install. Do you wish to continue ?
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I have just sent them Bob - sorry for the delay ....I got a phone call :)
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Nice one Bob :) Firstly I suggest that you print out the instructions that I have sent you via email. Let me know when you have these on paper. I have contacted Shawn ( the guy who wrote the tutorial ) and asked him a quick question. I want to be absolutely sure before we start on the "Repair Install" :)
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Thanks - that doesn't help much. :( Take a look in Device Manager again .....click the > next to Display Adapters > Right click on the AMD Device > Properties > Driver If "Roll Back Driver" is an option ....click on this. This will revert to an earlier driver. I am wondering if there is a corruption in the present driver software. =========== The TDR [ Timeout Detection and Recovery ] monitors the computers hardware and if it stops working for the default 2 seconds it restarts it. The default is normally 2 seconds but this can be changed. To do this you need to alter a Registry setting. This changes the time ( in seconds ) before the TDR kicks in. We can change this time factor - it would stop the message popping up ( probably ) it wouldn't stop the device from shutting down.
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Hi Bob Just as a precaution we now need to back-up the drivers off your system. Download "Double-Driver" from here: - click here Save it to your Desktop. There is a tutorial here - https://www.udemy.com/blog/backup-drivers-for-windows-7/ You will need to scroll down to "Method 2" I have just tried this .... I didn't get dd.exe next to the icon - I just got dd -.it works the same Double Driver selects what it thinks are the important drivers off your system. ( the ones that are checked ) Take a look down the list. Anything that looks important ( sound / video / chipset / dvd / wifi etc ) make sure they have a tick next to them. D-D will suggest a location to save these drivers to. We want them on a Memory Stick if you have one. If you are unsure how to do this ... write down the location that D-D is going to save your driver backup to so that we can find it later. ( I think it defaults to My Documents ) This is just a precaution - but it is good to have a backup of the drivers anyway :) Just ask if you have any questions.