AWS

Please sir or madam did you phone me today on my house phone and tell me my laptop was at risk,because I had 194 malware problems.The Indian Gent i spoke to had very bad broken English he said he was phoning from Microsoft and that they could from your end fix the problem at no cost, then he came back and said for one off payment for £130 which would last until 2018 i would have no problem.i have now received word that £150.00 has been tried to be taken from my account please could you let me know so i can get this sorted out thankyou Paul mills View this thread

automatic bootstrap has stopped working ? doh help! View this thread

windows will not install updates as above message keeps popping up when i try to fix problem? View this thread

Hello,I paid for Windows 8 Pro version from "Windows Upgrade Assistant" via my Credit Card.I tried several times but every time system didn't process my credit card, but payment has been deducted from my bank account & still I didn't receive any email or download link.Please let me know if I will receive email later?Waiting for your response.Best RegardsMudassar View this thread

When I run Microsoft update, it changes the link speed on my NIC from Auto Negotiate to 1oo Mbps Full Duplex. This slows down the speed of my NIC considerably and is extremely annoying as I need to and change the link speed on each PC I am imaging manually. This setting should not be getting changed anyway, when I run the NIC update from HP's site, it keeps it at Auto Negotiate.This needs to be changed. View this thread

Hi. I am having problems with windows update, its not searching for new updates. I keep getting an error message. 80072efd. Can you help me please? Thank you. View this thread

I have now done a complete factory restore following your helpful instructions as I was having severe issues with my Compaq desktop, Vista 32 bit pc. I am now trying to update Windows, but am not able to install KB94656 - error code 80070490 (this is the only update that will not install - others failed at first, but then were successfull. I have tried FIXIT and System Update Readiness tool and the final option was to repair Windows, but I am not sure what the Help tool means by "insert the Windows DVD" - is it the factory backup discs I did when I first purchased my pc? If it isn't, can I go to the Restore Manager to do it? Also, once I have done all updates, should I upgrade to IE8 before upgrading to IE9 or can I just go straight to IE9? Thanks for previous help and hope you can help me for this one. View this thread

Seemed to have tried everything suggested on the forum except resetting the PC. Laptop is working fine. View this thread

i could not turn it on.....how could i turn it on.. View this thread

I am getting this error when trying to install SQL Server 2008 Service Pack 3 :Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft SQL Server 2008 Service Pack 3 (KB2546951). View this thread

Porque el window pantalla abajó no deja ver todos funciones abajó View this thread

When I first got my laptop (6 weeks ago) I could send and receive emails no problem, same with restarting, also had a problem opening/viewing attachments. Now I can only send but not receive, it starts downloading the emails VERY slowly but never completes, I can't view or open attachments and when I restart it just hangs on the 'restarting' page so I have to shut down completely. When this problem happened initially I shut down and it worked again. I have tried shutting down 5 times this morning but it still won't work. I have read on forums that this is caused by updates not completing properly, which would explain why the first time I had this problem it worked again after shutting down. I have also read it's because this system doesn't support POP only IMAP accounts, but if this is the case why did it work before? I would really appreciate an answer asap :) View this thread

After I installed Office 2010 Professional (32-bit), Windows Update is offering me 31 "Important Updates", several of which seem totally unrelated to the Microsoft software I actually have installed in my Control Panel on Windows 7 SP1 (64-bit);The doubtful updates are:- KB2687417 - Security update for InfoPath 2010 32-bit Service Pack 1: October 9, 2012- KB2566445 - Security update for SharePoint Workspace 2010 32-bit 05/04/2012- KB2598287 - Security update for Visio 2010 Viewer 32-bit 29/08/2012- KB2553406 - Outlook Social Connector update 32-bit April 10, 2012- KB2589371 - SharePoint Workspace 2010 update 32-bit November 13, 2012 Are they really important for the other Office 2010 applications that I do have? Should I install them? (I know I can hide them, but if they are needed then I prefer to know it and install). For Windows 7 there is also an "Optional" update offered, that I am not sure if I need:- KB2592687 - Remote Desktop Protocol 8.0 update for Windows 7 SP1 x64 23/10/2012 (it turns out that it also requires hotfix 2574819 installed as a Prerequisite);My standalone computer is not part of a network or domain, and the only use of Remote Desktop would be for accessing XP Mode on Virtual PC from this Window 7 SP1 computer, so - should I install the "Optional" updates KB2592687 and hotfix 2574819? Please advise. View this thread

I have not had a update since KB2742616 on the 9/1/12Is this correct and if not how do I get any new ones? View this thread

Just tried to update virus and spyware definitions,microsoft security essentials,did not update.Here we go again. View this thread

I am using Windows 7 and have tried the Help and Support instructions, and Microsoft Fix It and Microsoft Safety Scanner. What next? View this thread

I'm trying to do a windows update but it keeps giving me an eeror msg. Tried troubleshooting several times.... It fixed 3 things but still refuses to update. It says: "error(s): 80072EFE Windows update encountered an unknown error". PLEASE HELP!!!!!!!!!! View this thread

Having completed a System Restore, I am repeatedly asked to install four Microsoft Updates. All four repeatedly fail to install and when I interrogate the Update History, all four references are shown as already installed. the four updates are as follows: Security Update for Microsoft .NET Framework 3.5 SP1 on Windows XP, Server 2003, Vista, Server 2008 x86 (KB2736416) Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008 x86 (KB2742595) Security Update for Office 2003 (KB2760574) Update for Outlook 2003 Junk E-mail Filter (KB2760754) How can I overcome this problem? View this thread

The Go.Microsoft.com reference site to this security update is non-existant and automatically takes me to a non relevant site. I've tried the support check Windows Utility and it successfully repaird something but still no change on my attempts to update. I attepted to change my startup throught the msconfig utility but it still fails. I've cold booted my computer with no change. I've turned off Nortons 360 during the download and update and still no change. In the automatic update mode it tries every night and shows me the failed message in the morning. View this thread

Error code 0x80070424? Nokia Zune program can't install. View this thread

Computer says it installed update KB 936330. But when it checks for updates this one pops up everytime and says it needs to be installed. View this thread

I have a new laptop with Windows 8. I try to activate Windows Defender by clicking its icon and all I get is a dialog stating that Defender is de-activated.The only option in the dialog box is to close. How do I activate Defender? I tried setting it to automatic in the services but that didn't help. View this thread

I can't open Microsoft Security Centre or Windows Defender. It opens for a second and then shuts down. In control panel --> administrative tools --> services - both programs show up as "disabled." When I change them to "automatic" --> apply --> restart - they change back to disabled automatically. I have run the microsoft free virus scan and have removed 4 files that were deemed infected. I have defragmented the hardrive and deleted temporary internet files. Nothing has helped solve this issue. Any help you could offer would be great. View this thread

How do I install Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2742597). It has failed to update since Dec. 18, 2012 and will not install on my PC View this thread

I have dug all over the place and not been able to resolve the issue. I downloaded and ran the MGADiag and have the report Shown below, any help would be appreciated very much! Oh by the way, as you can see SP1 is not installed, that is what started all this, I tried to allow Windows update to take care of it for me but when I clicked on "Check for Updates" it reported the wuauserv was not running, so I would go look and yes it was! Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data--> Validation Code: 0Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=Windows Product ID: 00359-OEM-8992687-00010Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.1.7600.2.00010300.0.0.003ID: {84069D59-C3A4-451A-B4DD-A5B643BDC832}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 Home PremiumArchitecture: 0x00000009Build lab: 7600.win7_gdr.100226-1909TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002 Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:Program Files (x86)Internet Exploreriexplore.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: Allowed File Scan Data-->File Mismatch: C:Windowssystem32watwatadminsvc.exe[Hr = 0x80070003]File Mismatch: C:Windowssystem32watnpwatweb.dll[Hr = 0x80070003]File Mismatch: C:Windowssystem32watwatux.exe[Hr = 0x80070003]File Mismatch: C:Windowssystem32watwatweb.dll[Hr = 0x80070003]File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7600.16385], Hr = 0x80092003File Mismatch: C:Windowssystem32sppc.dll[6.1.7600.16385], Hr = 0x800b0100File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7600.16385], Hr = 0x80092003File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003File Mismatch: C:Windowssystem32slui.exe[6.1.7600.16385], Hr = 0x80092003File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7600.16385], Hr = 0x80092003File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100File Mismatch: C:Windowssystem32user32.dll[6.1.7600.16385], Hr = 0x800b0100 Other data-->Office Details: <GenuineResults><MachineData><UGUID>{84069D59-C3A4-451A-B4DD-A5B643BDC832}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2214452579-1850310400-3484725938</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.1D</Version><SMBIOSVersion major="2" minor="6"/><Date>20101005000000.000000+000</Date></BIOS><HWID>F7BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data-->Software licensing service version: 6.1.7600.16385 Name: Windows® 7, HomePremium editionDescription: Windows Operating System - Windows® 7, OEM_SLP channelActivation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64Application ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00359-00178-926-800010-02-1033-7600.0000-0012009Installation ID: 009232867845795815152791244675391333347912890020600630Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340Partial Product Key: 3Q6C9License Status: LicensedRemaining Windows rearm count: 1Trusted time: 2/6/2013 9:29:12 PM Windows Activation Technologies-->HrOffline: 0x00000000HrOnline: N/AHealthStatus: 0x0000000000000000Event Time Stamp: N/AActiveX: Not Registered - 0x80040154Admin Service: Not Registered - 0x80040154HealthStatus Bitmask Output: HWID Data-->HWID Hash Current: MAAAAAEAAQABAAEAAAADAAAAAgABAAEAln1yuXxq0FrOj8KPyiw6FRlrPjZ+JHZW OEM Activation 1.0 Data-->N/A OEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20001OEMID and OEMTableID Consistent: yesBIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HPQOEM SLIC-MPC FACP HPQOEM SLIC-MPC HPET HPQOEM SLIC-MPC BOOT HPQOEM SLIC-MPC MCFG HPQOEM SLIC-MPC WDRT HPQOEM SLIC-MPC ASF! HPQOEM SLIC-MPC SLIC HPQOEM SLIC-MPC ASPT HPQOEM SLIC-MPC SSDT PmRef CpuPm View this thread