Armageddon

Hi Leigh seems malwarebytes caught hold of it and deleted it I hope this has resolved your issue the malware guys might recommend a further scan just to be sure but it seems we have smacked this one on the head unless your going to say the process has come back if it has I have further instructions

hello and welcome too Dave

I forgot to say the left one though you can't see it is a dual monitor job and my wireless printer is at the side of that

Hi leigh can you download and run this please Malwarebytes Please download Malwarebytes Anti-Malware and save it to your desktop. Make sure you are connected to the Internet. Double-click on Download_mbam-setup.exe to install the application. When the installation begins, follow the prompts and do not make any changes to default settings. When installation has finished, make sure you leave both of these checked: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-Malware Then click Finish. MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. On the Scanner tab: Make sure the "Perform Full Scan" option is selected. Then click on the Scan button. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient. When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process. Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found. Make sure that everything is checked, and click Remove Selected. When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below) The log is automatically saved and can be viewed by clicking the Logs tab in MBAM. Copy and paste the contents of that report in your next reply and exit MBAM. Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Hi Seedy I know a shop in Castleford will repair for 80 mysellf I dont play with laptop monitors too scared I guess lol

Hi Leigh just going on the name of the thing I'd say it was malware can you provide us with what scans you have ran etc then either myself or our basically fantastic Malware guys will provide assistance

Hi Leigh and welcome to Extreme Tech Support - Free PC Help were all here to help I hope your stay and stay a long time Dave

Kev have a look at the bottom of the page http://www.microsoft.com/Windows/windows-7/get/upgrade-considerations.aspx

Kev I used software for students for my Office 2010 pro just a smidge over 40 quid for a direct download and ya allowed on 2 machines absolute bargain

I did a upgrade from Vista home premium to Win 7 ultimate but it was the RC1 version of Win 7 and kept all my files I don't know if that makes I difference but I very much doubt it , but also unless you have a lot to back up i'd recommend the clean install anyway , and good luck with Win 7 Kev am sure you love it ( I have it on all my systems)

My workstation [ATTACH]817[/ATTACH] My workstation bit of a mess I know lol

hi dave that will run Ubuntu fine just one thing though ubuntu hates certain wireless cards I had massive problems myself on that front , so it might be worthwhile looking for a lappy that comes with ubuntu preinstalled so your wireless drivers etc will be there other than that good luck mate dave

Welcome to free pc help Karen Dave

Hi Karen If your pc will take 2 gig i'd upgrade to that you will see a world of difference in start up etc , up grading the ram is pretty easy but I'm sure one of the many PC helpers here would guide you through it Dave

Hi a 32bit operating system will only recognise 3-3.5 gig of RAM to utilise the full 4gig you need a 64bit operating system

I know I been hit and miss a bit lately coming here but now am back and here to help

Hi Nev sorry mate should have posted something earlier I spent about 3 hours with Sam other nite on gmail talk and via teamviwer we managed to get sams printer back to default and the info was sent to the printer but still no printing dave

Hi amber if you press alt +f10 as the laptop boots this will launch acers e-recovery for you to reset yours system back to factory settings yes you'll loose skype but you can reinstall that

Hi samantha are you printing over a network of via a usb cable ?

You could also use a USB to USB data transfer cable Windows 7 will recognise this the other pc will need software which is usually supplied Newlink USB Data Link Adaptor Cable for Windows Vista: Amazon.co.uk: Electronics & Photo something like this i know it says vista but it will do the job

You can use either a nvidia or a ati card but you would need to know if its a pci express slot or not I have this card in one of my rigs and it does the job very well Sapphire HD5570 1GB DDR3 HDMI Graphics Card: Amazon.co.uk: Electronics & Photo

Tony are you having problems elsewhere on the net or just google mail and could you supply us with ur operating system details to enable us to help

That will more than do the job the specs are pretty impressive

Dace can you try removing the ram cleaning the contacts with a pencil eraser then replacing then trying to boot the machine

Happy Birthday Frank