I think he was full of it by saying such a thing. These days when I go to Bestbuy I find the shelves empty of plenty of items. From computers to games to DVD's etc. Even basic items like commonly used inks, printers, combo drives, external drives, routers etc. the selection is not only limited but even so called stocked items are sold out. Yet if you shop Bestbuy online the selections can be huge.
I for one get tired of seeing temporarily out of stock. I notice they always seem to have the big ticket items in stock though. I know shelf space is limited but how much room can the most widely used HP blank ink cartridge take yet often the slot is empty on the shelf.
Even the instore selection of computers is limited and a lot of them are sold out. By his reasoning computers must be obsolete too.