RandyL

A reinstall of Windows. This is usually done with a set of recovery/restore disks, a full Windows set of disks or by reinstallling from a partition on the hard drive. What is the make, model and number of the PC? Do you have any disks and if so what do they say? Keep in mind you will have to save any files you want first.

I'm not sure what I'm supposed to be looking for.

As Starbuck said check your properties. You might have more than you know. You have Vista which is very close to my Windows 7. I just checked my Windows 7 directory which is just part of Windows and that alone is almost 20Gb. To have Vista installed on a 70Gb drive is not common. XP but not Vista. Loading Vista, programs and files on such a small drive could easily use 70 Gb. Gone are the days when you could load Windows and a few simple programs on a 10 Gb hard drive with Windows 95 or 20 Gb with 98. 70 Gb could accommodate XP but after that you would need more especially with the large programs of today. If you're talking about a netbook then it would do but only for basic computing and not much more. My guess is that the drive is full with Vista and installed programs. What do you think Starbuck? I always value your knowledge.

I posted that before I noticed that the directory was on drive C. I deleted it 30 seconds after I posted but obviously not fast enough. :D

CTRL+Z is the command for undo. Try it in notepad to undo what you typed last. Does it work there?

Hi. Since this only happens after the infection there is a very real chance you are still infected. The only way to be sure is to post this in our malware removal section and have the experts look at it.

Maybe it's the power supply cutting in and out. Any chance you could borrow one to see?

Windows Live Mail is an email client just as Outlook Express is. You do actually download your mail. I use it on Windows 7. Unfortunately just as in Outlook Express the email has to be POP to set up message rules to filter out spam or filter in legitimate mail. Hotmail is IMAP. Years ago you could set up many different rules within Hotmail itself but no more. Have you looked at this in Hotmail, Hotmail>Options>More options>Customizing Hotmail-Rules for sorting new messages With Windows Live Mail each email account has it's own set of folders. Unlike OE which had only the one. So with each account you get Inbox-Drafts-Sent items-Junk email-Deleted items. Then you get the shared folders. I have not actually used Hotmail on Live but I used to use it on OE when I had OE before Hotmail stopped allowing it on OE. What it did was create a complete set of folders for Hotmail.

The only thing I can think of if the file no longer exists or has been renamed is a reinstall or possibly SFC. Either of which might be difficult without those XP disks.

It might be worth checking if all the drivers and software are the latest version. http://www.usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan_4400f#DriversAndSoftware

Ken is right. For the record Windows Defender is an anti-spyware program not anti-virus program.

Hi Ken. I don't see an option to delete after a time period but there is this; View>Show or hide>Show all messages View>Show or hide>Hide read messages It might be that the second one is ticked instead of the first one. The only other thing would be if a rule was created to delete messages. It works just like it did in Outlook Express. David you do have Outlook Express since you have XP.

Hi jim. Unfortunately when a spammer makes a post in a thread an email is sent if you subscribed to it. Of course we delete the spam so you don't see it. I see that a spammer did post yesterday. You were never banned jim. We did put up some blocks on certain IP ranges for a while. You must have been in that range. Sorry about that. We were being flooded with spam by one of the worst bots I have ever seen. They were coming in faster than we could delete them. I had to block the worst IP ranges just to slow it down until I could figure out what it was and how to stop it. I sincerely apologize as we would never ban you.

Can you please verify that it shuts down correctly with the software uninstalled?

As the DVD and CD components for reading disks on a combo drive are different it's highly likely that just the DVD portion has failed. This is not uncommon.

Hi. It does sound like the scanner is the issue since it shuts down properly when you uninstall the software. It might be that the software is running in the background. If a program is running that can sometimes prevent a Windows based computer from shutting down. Let's see if some of the software is running at startup which is not a neccessary thing but manufacturers like to do that. Go to Start>Run and type msconfig Click the startup tab. Look for any items related to the scanner and uncheck or untic them. Click apply, ok, etc. Restart the computer for the changes to take effect then try a normal shutdown.

Hi. I guess the first thing to check is the basics. Have you pressed the power button? Does the monitor power indicator light come on? Can you try the monitor on a different computer. Can you try a different monitor on the new computer?

Fantastic. There's a lot you can do to customize it so play around and have fun. Thanks for letting us know Dave.

Did you download it from here? http://www.microsoft.com/downloads/en/details.aspx?FamilyID=56883de5-2024-4631-806e-757693072a1c Here is another link on how to set it up. http://explore.live.com/windows-live-mail-add-email-account-faq

Favourites should not slow down any browser to my knowledge. They are simply shortcuts and nothing more. For instance I have a IE backup file of favourites/bookmarks that contain thousands and it is a small 461kb file. To load a small file like that would take a millisecond or less. It's programs that want to run at startup that slow the boot proccess. Not a file that simply reside on the hard drive. We really do appreciate you posting both your problems and your fixes. Not only do you learn but so do others as you said. By the way I'm constantly learning by reading everyones posts including yours. That is the nature and the purpose of forums. So keep on posting so myself and others can keep on learning with you.

David I don't live in the UK so I'm a bit at a loss here. Has freeserve and wanadoo merged into orange? You might find what you need at this Orange support page. http://help.orange.co.uk/orangeuk/support/personal/238695 By the looks of it you might need these server settings. POP incoming mail server: pop.orangehome.co.uk SMTP outgoing mail server: smtp.orangehome.co.uk Don't use secure password authentication to access mail As for yor username and email settings look at that link for guidance as it matters which service you first signed up for. Also note that when you input those settings; Please note: @fs should not be used in email or webspace settings Here is a better link for complete instructions for Orange. http://help.orange.co.uk/orangeuk/support/personal/535013

That is the correct file path to the system restore application file in XP. I would now suggest that you manually navigate to the the C drive, then the Windows folder, then the system32 folder then the restore folder. At one point you will be prompted to show the hidden files for that folder. In that folder look for the rstrui file. If it is not there then it has either been manually removed or removed or renamed by malware. If it's malware then it's time to get cleaned up. Were you trying to do a restore because you think you may have been infected for some reason?

You can download it at any time. To set it up you will need to get the POP and SMTP settings from your provider. You might also need to enable SSL on Windows Live. With some providers you do and others you don't. The settings will be exactly as they were in Outlook Express so if you still have that set up on your old computer you can copy the settings. Who is your internet provider David?

Is the above correct?

Hi Brad. I'm suspicious of this. I think you better run the Windows validation tool to see if it's legal. Unless they sold you a genuine Windows disk or upgrade disk it might be illegally installed. The next thing to do is get all of the Windows updates. Next I would run the Windows 7 upgrade advisor to see if all of your hardware is up to 7. Make sure all of your devices are plugged in and turned on first. Then there is your RAM. Microsoft says that 1Gb is minimum. Whatever Microsoft suggests I always suggest double that for the minimum requirements. Add to that fact that your card requires 1 Gb minimum I think. So again 2 would be better as a minimum. So you really need 3 to 4 Gb as a minimum just to run Windows 7 on your computer. Your pretty much maxed out. Yes it will do basic computing with that but for heavy use 7 needs much more RAM than XP.