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I am getting very frustrated with this process. This is the second time that I'm keying in this question. I bought the Office Home & Student 2013 with my new laptop purchase. I tried the download on the Friday I purchased the laptop and it happened to be the Friday that there was problems with the website. I have not had the opportunity to try the download again until yesterday. I took the laptop back to Office Depot where I bought it and Joe set up the link for me to do the install. I tried the install (from the shortcut) and never got farther than the question about this software changing the computer - I click yes and the window closes and nothing happens. So I went and deleted all the downloaded files - to start clean and deleted the shortcut. Now I login and it takes me to the window to download - I do that, when it asks to run or save - I've tried both - with the same result - 'something is wrong - go online for help'. So help me get this installed.... Thanks View this thread
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My name is michael.I bought my labtop in 2011 with installd windows 7 home premium,my product ID: 00359-OEM-8992687-00095. but now my computer is notifying that,"windows 7 build 7600 this copy of windows is not genuine." so how can I fix this problem. View the thread
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Upgraded with Home Premium upgrade disc. 32 bit. HPPavillion m9000 Desktop. I upgraded to be able to use QAM features of the Haupaggue 1800. Now I am unable to set up the TV signal. I upgraded the drivers from Haupaggue. Windows device manager tells me the card is functioning properly and that the driver is up to date. View the thread
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Please help im running windows vista(service pack2) and i have got the blue screen with the error code of 0x000000f4,0x00000003,0x86ba07f0,0x86ba093c and i cant find the damaged file if i could please hear back with a solution i would greatly appreciate it!!! View this thread
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I'm using Windows 7. However, I installed Microsoft Photo Editor from the XP disk so an existing Access database OLE will work correctly. Now I'm getting XP Service Pack updates listed as important in Windows Update. Should I install these XP updates even though I only have Microsoft Photo Editor? If not, how do I make these XP update recommendations go away? View the thread
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I have a customer with an HP Elite computer, Windows 8, and Office 2013 (perpetual license, NOT Office 365). The first page of a print job to an HP laser printer comes out fine. However, it will not print another page. Word or Excel hangs, and then asks to "Restart, or Close". After the first page, if I go to Task Manager, I see "Windows Host Process (Rundll32) Not Responding". Also when I close Windows 8, I get the message hpmsn140.dll or hpmsn09.dll "Not Responding". This problem does not occur with other applications. This problem does not occur with other non-HP LaserJet printers. This problem occurs with both USB and network printers. The only way to clear the problem is rebooting the computer. I have tried the Windows 8 driver, HP's PCL 6 driver from their website, and HP Universal Print Driver from their website. All have the same issue. I have tried logging in as Administrator, as well as, the Standard User. Both logins have the problem. Any help would be appreciated. Michael View this thread
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I have a customer with an HP Elite computer, Windows 8, and Office 2013 (perpetual license, NOT Office 365). The first page of a print job to an HP laser printer comes out fine. However, it will not print another page. Word or Excel hangs, and then asks to "Restart, or Close". After the first page, if I go to Task Manager, I see "Windows Host Process (Rundll32) Not Responding". Also when I close Windows 8, I get the message hpmsn140.dll or hpmsn09.dll "Not Responding". This problem does not occur with other applications. This problem does not occur with other non-HP LaserJet printers. This problem occurs with both USB and network printers. The only way to clear the problem is rebooting the computer. I have tried the Windows 8 driver, HP's PCL 6 driver from their website, and HP Universal Print Driver from their website. All have the same issue. I have tried logging in as Administrator, as well as, the Standard User. Both logins have the problem. Any help would be appreciated. Michael View this thread
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windows vista how do i turn off caps lock
News Bot posted a topic in Operating Systems Help & Support
how do i turn off caps lock View this thread -
Outlook for Mac 2010 suddenly is not sending emails. They sit in my outbox. I am getting an error code 3259. I can receive but cannot send. View this thread
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Hi, Lately I am getting more frequent BSOD randomly, cannot reproduce on demand. 2 in the last 2 days though. System is dell xps X8500, windows 8 pro fresh install. I've linked the only file in Minidump folder if anyone is able to help. http://sdrv.ms/XSAHML Thanks for your time. View the full article
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Hi all, I have an issue with a few apps bing weather, jetpackjoyride when I lunch the app in metro the app opens for a few seconds then closes with the event logs: Bing weather logs: Fault bucket -889999488, type 5 Event Name: WWAJSE Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.BingWeather_1.7.0.26_x86__8wekyb3d8bbwe P2: App P3: 3d8b P4: 8 P5: ms-appx://microsoft.bingweather/common/js/services.js P6: 157_14 P7: P8: P9: P10: Attached files: C:Userskeire_000AppDataLocalPackagesmicrosoft.bingweather_8wekyb3d8bbweACTempErrorInfo.5700.3316.txt C:Userskeire_000AppDataLocalTempWERDD8E.tmp.WERInternalMetadata.xml These files may be available here: C:Userskeire_000AppDataLocalMicrosoftWindowsWERReportArchiveNonCritical_Microsoft.BingWe_98e6613534898bae05b187bed3557fa1ea4a9ba_10bbe1c2 Analysis symbol: Rechecking for solution: 0 Report ID: b62f1cbe-8519-11e2-afa6-74f06d805947 Report Status: 0 Hashed bucket: 9aaf8a8a6a4b2f1288dd7bad6bfb2266 App Microsoft.BingWeather_8wekyb3d8bbwe!App did not launch within its allotted time. jetpackjoyride: Faulting application name: JetpackJoyride_Win8.exe, version: 0.0.0.0, time stamp: 0x50c13864 Faulting module name: d3d11.dll, version: 6.2.9200.16420, time stamp: 0x505a95af Exception code: 0xc0000005 Fault offset: 0x000ea5c7 Faulting process ID: 0x163c Faulting application start time: 0x01ce1927766be797 Faulting application path: C:Program FilesWindowsAppsHalfbrickStudiosPtyLtd.JetpackJoyride_1.0.3.48_x86__w77bc8x1h5kyaJetpackJoyride_Win8.exe Faulting module path: C:WindowsSYSTEM32d3d11.dll Report ID: b47806e2-851a-11e2-afa6-74f06d805947 Faulting package full name: HalfbrickStudiosPtyLtd.JetpackJoyride_1.0.3.48_x86__w77bc8x1h5kya Faulting package-relative application ID: App Fault bucket -883049996, type 5 Event Name: MoAppCrash Response: Not available Cab Id: 0 Problem signature: P1: HalfbrickStudiosPtyLtd.JetpackJoyride_1.0.3.48_x86__w77bc8x1h5kya P2: praid:App P3: 0.0.0.0 P4: 50c13864 P5: d3d11.dll P6: 6.2.9200.16420 P7: 505a95af P8: c0000005 P9: 000ea5c7 P10: Attached files: C:Userskeire_000AppDataLocalTempWER5F3B.tmp.WERInternalMetadata.xml These files may be available here: C:Userskeire_000AppDataLocalMicrosoftWindowsWERReportArchiveAppCrash_HalfbrickStudios_6ce3cfde8ae818e55ebabafbe8fd4adf486d498a_0b1e6321 Analysis symbol: Rechecking for solution: 0 Report ID: b47806e2-851a-11e2-afa6-74f06d805947 Report Status: 0 Hashed bucket: 780b5c8cebbb31ee4d1e6dbecaa23283 spoken to Microsoft support and they could not fix it, I tried reinstalling the app and I have reinstall windows 8 but it still does not work (it did work 2 months ago) MS support case number: SRX1196054006ID hope someone could help Thanks Keiren View the full article
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Hello, I tried installing server 2012 on my my home network and it changed my Windows 8 Home computer to be part of a domain. I changed it back to a homegroup and have uninstalled the Server convector and server 2012. Server 2012 is a bad idea for a home server. I have ran WHS for about 4yrs now and it was a great product unfortunately I cannot say the same about server 2012 for home usage. The problem I have now I I cannot get my standard windows 8 Login to show. I have changes back to a workgroup and have Changed windows 8 to a local account then back to an MSN account. How ever the log in page is still not the same. Attached is the image of my laptop Which is Good and the standard windows 8 login. The other Pic is what I see when booting my windows 8 desktop after the server 2012 connector issues. How I would Like my login page to look again :) After Sever Connector uninstall [url=' alt='> [url='> Thanks for any help, Jason View the full article
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Starting to think I am losing my mind.. :-| I am trying to create an installation of Office 2013 Pro Plus where the Spanish language pack is installed and the displayed interface of the Office apps (as well as proofing tools etc) follow the selected language of the Operating system. (which is English with a Spanish Language pack installed) We are a volume license customer and I am using Office 2013 ProPlus downloaded from the VL site. I have also downloaded the Office 2013 Multi Language Pack from our VL site. Per this article: http://technet.microsoft.com/en-us/library/dd162397.aspx I have "combined" the Multi Language Pack files with the Office 2013 Pro Plus files (not overwriting any files). I then added the following to my Config.xml: I am installing it with the switch to point it to the config file. The install goes through fine, however I cannot seem to get the interface to change to spanish. When I look at the Language options I see: http://extremetechsupport.com/data/MetaMirrorCache/35e6ab34c407db7216c508a90e94aaab._.png As you can see there is no entry in the "Choose Display and Help Languages" for Spanish. I accomplished this in Office 2010 using a Spanish specific LIP but this is not available for Office 2013. Can anyone tell me what I might be doing wrong here? been web searching the heck out of it today and have come up short. :-( Thanks! View this thread
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I am able to download however fails to intsall update I tried using the fix it utility and it's not working either.I have in the past been able to resolve issues with fix it .I even went to services.msc and manually started the Installer still not working .I have windows Xp home edition sp3. Thanks any resolution to this problem will be appreciated.I am also unable to remove java from add/remove programs. View this thread
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went to a new SSD harddrive for my operating system (windows 7 home premium 64). but now im getting an errior when i try to activate it 0xc004f061 ? pls dont tell me i must get a new OS just because i went to a new hard drive? View the thread
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Hi, we must use Outlook 2013 IMAP, however our IMAP Servers do not support XLIST. But: We are fully flexible when it comes to IMAP folder names on our IMAP servers. Is there a solution based on the folder names, so that we can get Outlook 2013 to correctly determine the special folders (i.e. Trash, Drafts, Sent, Junk) without our Servers supporting XLIST? We want to sync all these folders, without the appearance of "This Computer Only" folders locally in Outlook 2013. Thanks for ideas leading to a solution... View this thread
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Hi All, I bought a HP Envy m6 laptop early Dec 2012 with pre-installed Windows8 from HP I started using it a month later and almost from day 1 it is restarting after displaying a blue screen stating "Your PC Ran Into a Problem, We are collecting Information, We Restart For You" I error messages are not the same most of the time. I thought it might because of the software's I installed (all normal softwares like office, skype etc) so, last week I restored my laptop to default factory settings using the Recovery drive But, the restarts are happening even from the first hour of the installation. The restarts also won't happen for the same cause. I will be watching only a youtube it restart, some times when I browse a single site or some times when I browse multiple sites on different tabs. Please help me out with any solution for this problem, I am trying in different forums but, I couldn't find any posts with proper resolution. Hope I can get one here Thanks, Sri Sai View the full article
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I use MSN as my homepage, but I have been unable to access it for the past few days.... I seem to have access to everything else ?????????? Thanks View the thread
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The company, Speedy PC, says that they are your reps for a slow computer. The reps, so far, are Indian, and as of noon today have called us 4 times. My husband talked to them, I have talked to them, and they will not stop calling us. If the are connected to you, please get them to stop or tell me how I can stop them. Thank you. View the thread
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In using East Transfer to move data to a remote hard drive I never input a password, yet the remote drive is asking for a password to transfer the files back. Any suggestions? View the thread