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In July of 2010, my motherboard got fried and I had to replace it. Since I had to get so much into the machine, I decided to overhaul it completely including installing Windows 7 Ultimate from XP. I purchased most of my parts and software from Newegg. I did not purchase from Ebay or other unreliable sources. I believe I bought Win 7 from Costco but haven't been able to find my receipt. I've had no trouble with the software until a couple of weeks ago when I had a pop up from Adobe asking me to update one of their software (perhaps Adobe Air?). I just clicked ok. Since, it's come to my attention that Adobe has been packaging McAfee antivirus software with it's upgrades. It was very soon after that I got several pop ups at the same time. Some were telling me that my Windows software was not genuine and that the Windows virus protection would end in 30 days or was it 60 days? I assumed I'd been hit by a virus. I noticed that a McAfee window was open in the background saying that it had completed it's scan of my system. I have never put McAfee on my machine and had no idea how it could be there lending more credence to a virus attack. But, no. After searching the web, I see that the virus is from Microsoft because it apparently believes I bought a bootleg copy of Win 7 and is going to punish me. That's after more than 2 1/2 years of owning the software and using their own virus protection software. So, yes, I'm steamed. Is it possible my software is not genuine? Anything's possible. But I would never have knowingly purchased a bootleg copy and I should not be "punished" for something someone else did. Anyway, can anyone tell me if there is anything I can do other than paying again for my software? I did a diagnostic scan which is below. Thanks for any help Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4a2 Windows Product Key: *****-*****-W4JH3-DPBYW-P7GKC Windows Product Key Hash: iJeufsFRmBNNg8v8Hakc02Zxjs8= Windows Product ID: 00426-067-8957562-86901 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {4D5CFC3D-3F21-424A-888B-9EC5D5A66629}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.130104-1431 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: 2.0.48.0 OGAExec.exe Signed By: Microsoft OGAAddin.dll Signed By: Microsoft OGA Data--> Office Status: 100 Genuine Microsoft Office Small Business 2007 - 100 Genuine OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:UsersGolden RuleAppDataLocalGoogleChromeApplicationchrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{4D5CFC3D-3F21-424A-888B-9EC5D5A66629}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P7GKC</PKey><PID>00426-067-8957562-86901</PID><PIDType>5</PIDType><SID>S-1-5-21-2007054877-2715210629-1335816195</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>945GC-M4</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100426000000.000000+000</Date></BIOS><HWID>B4C23607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>5EEDBA3C415AF0C</Val><Hash>A2LX6Xryo7cTQNH9U1xyHCHydjE=</Hash><Pid>81606-902-8485692-64164</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows® 7, Ultimate edition Description: Windows Operating System - Windows® 7, RETAIL channel Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00172-067-895756-00-1033-7601.0000-0542013 Installation ID: 014320168022781966121411851181219225159433876124400854 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: P7GKC License Status: Notification Notification Reason: 0xC004F200 (non-genuine). Remaining Windows rearm count: 4 Trusted time: 2/27/2013 11:00:41 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4A2 HealthStatus: 0x0000000000000000 Event Time Stamp: 2:23:2013 19:53 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NgAAAAIABAABAAEAAAABAAAAAwABAAEAJJT4WdQRQNWqdkjkSq7MBhAIXqdSgOwU+VXnoJQZ OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 042610 APIC1442 FACP 042610 FACP1442 MCFG 042610 OEMMCFG OEMB 042610 OEMB1442 View the thread
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I am on Windows 7/Windows Live and I have 4 messages in my ‘junk folder’. Every time I try to delete any one of them I get a pop up that informs me there is ‘an error has occurred’. However, it does not inform me what type of error it is? I want to remove them from the junk folder to the delete folder and and the delete them permnently Does anyone have any ideas what the problem is and how I can get rid of them? I am not a compouter literate person so I need the answer in very plain wording. Thank you for any help you can provide View the thread
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windows 7 A Warning on Product Key Issues
News Bot posted a topic in Operating Systems Help & Support
If you seem to get the run around over non acceptance of your Product Key, here is a reason that could catch you out.Originally I upgraded from Windows XP to Windows 7 Home Premium. Then because of all the litttle annoying problems I had my technician offered me the chance to upgrade again to Ultimate which I took up.A few months later I get a notice that my Windows 7 is illegal. I couldn't believe it and for months I've been trying to get to the bottom of this problemuntil today when I received a clue as to why.The original upgrade from XP to Win7HP was not showing anymore because it was all wiped out, and all Microsoft could see was the Ultimatum.This led Microsoft to believe that this Ultimatum was not legal as the Key I entered was not the key they had recorded when the XP and the 7 upgrade were still there. Well that's my story and I'm stickin' to it, because it is the only thing that makes a bit of sense out of all this. View the thread -
windows 8 How do I run Metro apps in a window
News Bot posted a topic in Operating Systems Help & Support
How do I run Modern (or whatever stupid name you're currently using to describe this epilepsy induing mess of colour and space-wasting boxes) in a Window (you know, those things that Windows takes its name from). I just want to be able to see information from several programs at once, just like I have always been able to and make comparisons etc I used to just put a window in each quarter of the screen and then I could make comparisons or copy and paste to my heart's content, but now I can't figure out how to do this. There must be a way. I refuse to believe anybody at Microsoft could be stupid enough to remove this kind of functionality (unless you don't want about 20% of the world's computing based business to be able to work in a functional and practical manner anymore...and why would you or anybody want that?), so can you please tell me how I can once again look at 4 (or more) windows at once please. If I can't do this then I might as well throw my large expensive screen away and use a smartphone instead as my screen. I'm quite nervous, because I've got a really, really bad feeling that somebody is going to tell me that this is now not possible. If it isn't then I can only hope that somebody tries to infect every PC running Windows 8 with a virus designed to fix them. Fingers crossed. View the full article -
How do I create a subfolder on windows 8 start screen, I can't find how to anywhere? Really need this as just keep getting this weird unorganised 'list' of those (presumably designed for 6 yr olds requiring primary colours and shapes to help identify things) square boxes that just go on for ever to the right and left. I have to scroll loads to find the program I want. It would be much easier just to double click into a folder I have created that holds my apps in a usefully organised way (Dev tools, Media tools, MS crapware etc). Double click on subfolder | See icon for app I want | Double click it. | Use program is much preferable to all this scrolling left and right looking for the app I thought I'd seen somewhere (they seem to move around in between the times I use the 'Start' screen - very confusing and VERY annoying!! I'll arrange my own screen layout as like it thanks, not how some person I've never met thinks I should have it - who are you people? Apple?) Anyway, how do I create subfolders please. View the full article
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when I try to send mail for my second email address, I get this message:The message could not be sent because the server rejected the sender's e-mail address. Server: 'mail.insightbb.com', Protocol: SMTP, Server Response: '452 4.7.0 Too many messages sent', Port: 25, Secure(SSL): No, Server Error: 452, Error Number: 0x800CCC78I have checked with insight and there is no problem when I try to send email at the insight website. They say the server is not the problem and there are no emails there that I've not sent. They say the problem has to be with my computer. Any ideas? View this thread
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Não consigo escutar nada, nenhum vídeo ou músicas, está dizendo que os drivers para o dispositivo pci não estão instalados, o que eu faço? View the thread
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My freecell game on windows 7 is corrupted. The third row of cards halfway overlaps the cards in the second row. I uninstalled and then reinstalled but it did not help. Is problem fixable ? View the thread
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tried to download skype says theres a virus View this thread
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Hi Guys, To make proper smooth use of the new OFFICE 365 what is the honest recommended Broad Band speed? Dont want to know about minimum. I am trialing this at a client at the moment who is on 8mbps with 4 people using Office 365. Performance is sometimes sluggish and varies, particularly when loading the Office webapps. Cheers Aidan ( Cork City, Ireland ) View this thread
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ambos íconos sí aparecen en mi área de notificaciones, pero cuando tengo una memoria usb en mi computadora y deseo retirarla doy clic en el ícono y no me aparece nada. Por otro lado, el ícono de energía de la batería no se actualiza, cuando conecto el cargador no me aparece que esté cargando ni descargándose la pila. Ambos íconos no me hacen nada. View the thread
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windows 7 Google Chrome Browse will not open
News Bot posted a topic in Operating Systems Help & Support
I have been using Chrome browser for a long time. Two days ago, I received a message from Chrome that they automatically disabled some plugins to increase web speed. Among them is RealPlayer15 which I have purchased a while ago and have been using it to to download videos. I followdf Chrome's instructions how to reconnect the plugin. After doing so, I still cannot download videos. I decided to uninstall Google Chrome and reinstalled it again. After re-installation, the browser will not open. I decided to repeat the process of uninstall/reinstall. And I am still having the same problem of not being able to open it. Please help. View the thread -
windows 7 What is WinZip Registry Optimizer?
News Bot posted a topic in Operating Systems Help & Support
Just noticed WinZip Registry Optimizer started a scan when I logged on to my computer. I'm not aware it came with the computer, nor did I consciously download it. Is this dangerous or is it a good thing to have? View the thread -
While playing a game mid-lunch break, my technet (retail) copy of windows 8 with a purchased media center upgrade key (which was all activated and working properly) suddenly brings up the Activation screen as if it's not activated...? Why did this happen? Office did the same thing when I re-launched it. Office activated with the same key without a problem, however Windows won't activate now. When I try to enter my media center product key or technet product key it fails. It is very uninformative in the error. When I try to purchase a new key it tells me I can't in my country. When I use the slui 3 command and put my product key in that way, it tells me my technet key isn't the right version and that I need to enter a key for win8 pro w/media center. So I enter my media center key and it tells me I can't enter an upgrade key, it needs the full version! What the heck?? When I use slmgr.vbs -ipk <media center upgrade key> it gives me 0xC004F061 and tells me to run slui 0x2a 0xc004f061 which tells me: "The Software Licensing Service determined that this specified product key can only be used for upgrading, not for clean installations." When I run slui 4, it doesn't let me pick a country or such to activate by phone - it only lists this: http://imgur.com/8DnxEDI It says to contact via phone to activate... so I click the link, which doesn't take me to a list of phone numbers. After some digging I found this: http://support.microsoft.com/kb/950929?seamId=100100626&modalityType=2 That tells me to go to "Change PC Settings" and going to active and then activate by phone - but my screen is already asking for a product key, and there is no activate by phone option! SLUI 4 doesn't give me a phone option... What can I do to rescue my OS. When I enter slmgr.vbs -upk it tells me: Error: product key not found. *sighs* Just when windows 8 started to grow on me... THIS happens. WTH?? Anyone have some advice? View the full article
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Media player was working fine until I downloaded and installed the recent Platform Update for Windows 7. Media player will launch but then immediately shut down. There is no error code, just "we'll let you know if we ever find an answer to the problem." View the thread
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Hello, does anyone know what this location is for? C:UsersDefaultAppDataRoamingMicrosoftWindowsStart Menu i found the C:UsersDanAppDataRoamingMicrosoftWindowsStart Menu and C:ProgramDataMicrosoftWindowsStart MenuPrograms Where i guess these are the tile locations for single user and all users. I am trying to make a clean start menu so all users will only have acces to network shares and word/excel/outlook seems a lot of work. thanks in advance View the full article
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after this last update I have lost my icons on my desktop, my favorites in IE8, and my bookmarks in Chrome is this supposed to happen and like what should I do to set things back to normal??? would a system restore set things back then I would have to update again and do this all over again???? OMFreakin god I have lost all my videos, pictures, everything what the heck is going on????? this update erased everything I have had on here for years!!!!!!!!!! thx View the thread
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Okay, I know it's new, but we're interested. Is there documentation available on setup and deployment for Office 365 Mid Sized business in an existing environment? I like the product, but we already have domains and a mail server (Exchange 2010) we have no wish to get rid of. My dream is to setup office so that office.mydomain.com points to my company's portal for users, but doesn't affect user@mydomain.com email. I have no desire to migrate to cloud email, but it seems to be an 'all in' strategy--which we're definitely not 'all in' on cloud for a while. I want to use Lync and Sharepoint, and Office, but have email under my control. Also, it doesn't look like there's all that much on getting it talking to my AD out just yet. Please God don't let it be that federated nightmare from the old Office365. Any good reference materials for stuff like this yet, or am I jumping the gun? Curt Kessler - FLC View this thread
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When using Nikon Picture Project, I normally block the photos, click 'mail' and an Outlook Express message loads with the photos attached, which I can either send or save, say in a draft folder. However, suddenly I'm getting Outlook Express message with 'Untitled Message (Plain Text) on the header bar, and a grey bar saying 'this message has not been sent' ... but nowhere can I send, and if I enter file, the option to save into a folder isn't available. Can someone advise please ... why does technology do this?!**? Thanks, Sheelagh View this thread