Jelly Bean

Hello and welcome. Dont worry we were all new once.

Hello and welcome. I would look into buying a new power supply.

Hello and welcome. Lets first test for an infection. It is in your best interest to note the following: Please disable your resident security applications (such as AVG, Spybot, WinPatrol, etc.) before performing the below procedure so that they do not interfere with the process. Perform all the steps in the order listed to avoid any conflicts. If unsure, please stop and voice your doubts. You might be required to go offline during the disinfection process. Therefore, it is recommended to print off the instructions below for ease of reference. If you stick to the above guidelines, all should go smoothly. ================================================ STEP 1 Download ATF-Cleaner by Atribune. Save the file to your Desktop. Double-click on the file to run the program. On the Main tab, check the Select All button. Next, click on the Firefox tab (if applicable) and check the Select All button. Note: If you would like to preserve your saved passwords in Firefox, then click No at the corresponding prompt. Now, click on the Opera tab (if applicable) and check the Select All button. Note: If you would like to preserve your saved passwords in Opera, then click No at the corresponding prompt. Press the Empty Selected button and click OK to acknowledge the corresponding prompt. Click on the Exit button to quit the program. ================================================ STEP 2 Please click here to download Malwarebytes' Anti-Malware. Save the file to your Desktop. Double-click mbam-setup.exe and follow the prompts to install the program. At the end, make sure a check mark is placed next to: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-Malware [*]Click Finish. [*]The program will download and update itself if it finds the necessity to do so. Please allow this. [*]Once the program has loaded, select Perform full scan, then click Scan. Note: Depending on your computer specifications, the scan may take some time to complete. Please wait patiently and do not interrupt the process. [*]When the scan is complete, click OK, and then Show Results to view the results. [*]Make sure that every entry is selected, and click Remove Selected. [*]Restart your computer. ================================================ STEP 3 Please click here to download SUPERAntiSpyware (Free Version). Save the file to your Desktop. Double-click SUPERAntiSpyware.exe and follow the prompts to install the program. Open SUPERAntiSpyware. Under Configuration and Preferences, click the Preferences button. Click the Scanning Control tab. Under Scanner Options make sure the following fields checked: [*]Click the Close button to leave the control center screen. [*]On the main screen, under Scan for Harmful Software click Scan your computer. [*]On the left, make sure you check mark All the Fixed Drives. [*]On the right, under Complete Scan, choose Perform Complete Scan. [*]Click Next to start the scan. Please be patient while it scans your computer. [*]After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK. [*]Make sure every entry has a check mark next to it and click Next. [*]A notification will appear that Quarantine and Removal is Complete. Click OK and then Finish to return to the main menu. [*]Restart your computer. ================================================ STEP 4 Please visit the ESET Online Scanner, using Internet Explorer to initiate the scan. Note: If you are running Windows Vista, then you will need Administrative privileges to complete the latter part of the procedure. To do so, right-click on the Internet Explorer icon in the Start Menu and select the Run As Administrator option in the shell context menu. Check mark the YES, I accept the Terms of Use box. Click the Start button. Click the Install button on the following screen. Click Start. This will will initialize and update the scanner engine. Check mark the box beside Remove found threats. Click the Scan button. This will start the scan. Please be patient while it is in progress. Restart your computer. ================================================ STEP 5 Click on Start > Programs > Accessories > System Tools and select System Restore. Choose the radio button marked Create a Restore Point on the first screen and click Next. Give the restore point a name then click Create. The new point will be stamped with the current date and time. Keep a note of this so you can find it easily should you need to use System Restore. Next, click on Start > Run, type Cleanmgr and click on OK. Click on the More Options tab. Click the Clean Up button in the System Restore section to remove all previous restore points except the most recent one. This will remove any infected files that have been backed up by Windows. The files in "System Restore" are protected to prevent any programs changing those files. This is the only foolproof way to ensure the deletion of those files. Note: Do not clear restore points on a regular basis as doing so will clear all previous restore points even those that you may need. System Restore is a useful tool to revert your computer back to a working condition if something goes wrong. Re-enable all your security applications and please return here and tell us how the computer seems to be operating. Close browsers before scanning Scan for tracking cookies Terminate memory threats before quarantining

Hey Ben this could be a number of issues. Click start all programs/accessories and right click on command prompt and choose run as admin. Type in sfc /scannow and hit enter and let it run. This will check for corruption. Click start/all programs/accessories/system tools/open disk clean up and check all boxes and hit ok. Is it possible you have a virus?

Hello there. Could you restart the machine and repeatedly tap F8 and choose either last known good config or safe mode. Do either of these work? Is the account your trying to logon onto full admin account as in main account?

HAPPY BIRTHDAY!!!!!!!

Hello and welcome. It sounds very much so that the hard drive needs replacing. If you install on E drive this could cause issues on booting up.Computers like to C drive as the main partition.

Ok how close if the laptop to the wireless router? Being to close can drop a connection try going upstairs. Mobile phones and cordless house phones and other wirless devices can interfere with the connection.

Lets try a simple solution to start with and see if it works. Make sure your monitor is plugged in correctly. Power off the computer. Remove from power outlet. Open her up and touch PSU for a few seconds. Locate BIOS reset jumper uslay located near BIOS battery. Remove jumper over to the two empty pins. Leave for one minute. Replace little plastic jumper onto origonal pins. Now restart the computer. Now do you have picture on your screen?

Turn off the laptop then restart it. Hit F11 key is the usal key for recovery console. Choose recovery console and follow onscreen instructions. Does that work?

Excellent.

This could be a corrupt install I would sugest a full resinstall deleteing the partition then creating a new one then install.Or an issue with power options. Have you tried a reinstall? However if you used the same COA key on each computer it is only a matter of time before Microsoft sends a certain update down the internet shutting off computers.They have cottoned on to the fact of using the same COA key many times and this update they send can limit the operating system,shut it down or send it into a loop.This possibly what has happened. It seems to happen more to Intel processors rather than AMD.

Hello there. I myself and many others have had this issue and found no fix.It is a Skype issue or certain chat issues. Maybe someone else can input and help you?

Hey Steph,gosh a new system to what I am used to. Ok a simple fix would be a system restore. Click start/all programms/accessories/system tools/system restore. Open system restore and dont worry it looks a little frightening but honestly it is easy. Choose restore your computer to a diffrent time and date. Choose a date to just before this issue occured. Follow the instructions on screen. The machine will reboot during the process so do not worry. If you get stuck give us a call and see what help we can give further.

You can either uninstall the driver and then install a fresh new one or just install the newer driver. In your case it maybe better uninstall the old one then install the new one. Your screen may look a little odd untill you reset your resolution etc. If this dont resolve your issue please post back and we can help you further.

Pop in the XP install disk you wish to have on your PC. While there delete both partitions this will wipe out both operating systems,then create another partition and install as you usaly would.

Hello there and welcome. Stick around and find out loads of information and we can have a laugh to.

Hello there. Try the following and our security guy will help you further. Your computer appears to be infected with Malware. Malware is software designed to infiltrate or damage a computer system without the owner's informed consent. It is a combination of the words malicious and software. The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code. It is in your best interest to note the following: Please disable your resident security applications (such as AVG, Spybot, WinPatrol, etc.) before performing the below procedure so that they do not interfere with the process. Perform all the steps in the order listed to avoid any conflicts. If unsure, please stop and voice your doubts. You might be required to go offline during the disinfection process. Therefore, it is recommended to print off the instructions below for ease of reference. If you stick to the above guidelines, all should go smoothly. ================================================ STEP 1 Download ATF-Cleaner by Atribune. Save the file to your Desktop. Double-click on the file to run the program. On the Main tab, check the Select All button. Next, click on the Firefox tab (if applicable) and check the Select All button. Note: If you would like to preserve your saved passwords in Firefox, then click No at the corresponding prompt. Now, click on the Opera tab (if applicable) and check the Select All button. Note: If you would like to preserve your saved passwords in Opera, then click No at the corresponding prompt. Press the Empty Selected button and click OK to acknowledge the corresponding prompt. Click on the Exit button to quit the program. ================================================ STEP 2 Please click here to download Malwarebytes' Anti-Malware. Save the file to your Desktop. Double-click mbam-setup.exe and follow the prompts to install the program. At the end, make sure a check mark is placed next to: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-Malware [*]Click Finish. [*]The program will download and update itself if it finds the necessity to do so. Please allow this. [*]Once the program has loaded, select Perform full scan, then click Scan. Note: Depending on your computer specifications, the scan may take some time to complete. Please wait patiently and do not interrupt the process. [*]When the scan is complete, click OK, and then Show Results to view the results. [*]Make sure that every entry is selected, and click Remove Selected. [*]Restart your computer. ================================================ STEP 3 Please click here to download SUPERAntiSpyware (Free Version). Save the file to your Desktop. Double-click SUPERAntiSpyware.exe and follow the prompts to install the program. Open SUPERAntiSpyware. Under Configuration and Preferences, click the Preferences button. Click the Scanning Control tab. Under Scanner Options make sure the following fields checked: [*]Click the Close button to leave the control center screen. [*]On the main screen, under Scan for Harmful Software click Scan your computer. [*]On the left, make sure you check mark All the Fixed Drives. [*]On the right, under Complete Scan, choose Perform Complete Scan. [*]Click Next to start the scan. Please be patient while it scans your computer. [*]After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK. [*]Make sure every entry has a check mark next to it and click Next. [*]A notification will appear that Quarantine and Removal is Complete. Click OK and then Finish to return to the main menu. [*]Restart your computer. ================================================ STEP 4 Please visit the ESET Online Scanner, using Internet Explorer to initiate the scan. Note: If you are running Windows Vista, then you will need Administrative privileges to complete the latter part of the procedure. To do so, right-click on the Internet Explorer icon in the Start Menu and select the Run As Administrator option in the shell context menu. Check mark the YES, I accept the Terms of Use box. Click the Start button. Click the Install button on the following screen. Click Start. This will will initialize and update the scanner engine. Check mark the box beside Remove found threats. Click the Scan button. This will start the scan. Please be patient while it is in progress. Restart your computer. ================================================ STEP 5 Click on Start > Programs > Accessories > System Tools and select System Restore. Choose the radio button marked Create a Restore Point on the first screen and click Next. Give the restore point a name then click Create. The new point will be stamped with the current date and time. Keep a note of this so you can find it easily should you need to use System Restore. Next, click on Start > Run, type Cleanmgr and click on OK. Click on the More Options tab. Click the Clean Up button in the System Restore section to remove all previous restore points except the most recent one. This will remove any infected files that have been backed up by Windows. The files in "System Restore" are protected to prevent any programs changing those files. This is the only foolproof way to ensure the deletion of those files. Note: Do not clear restore points on a regular basis as doing so will clear all previous restore points even those that you may need. System Restore is a useful tool to revert your computer back to a working condition if something goes wrong. Re-enable all your security applications and please return here and tell us how the computer seems to be operating. Close browsers before scanning Scan for tracking cookies Terminate memory threats before quarantining

I do not agree. To add more water into the already wet product is certainly a no way. Ok certain drinks can leave deposits on hardware like my nephew did with his MAC book,he spilt coke I belive. I also do NOT advise opening up any machine unless you know what you are doing.Especialy with laptops.You can totaly cause more damage if you are not fully skilled in this area. My advise I give to those who have spilt any fluid into a laptop is to power off straight away remove any removable parts such as battery.Tip the laptop on one of its edges and let it drain of water.Do not place in a airing cupboard at all.Just place in a war room and leave for 2-3 days. If after 2-3 days the machine dont power back on then it is replace the mainboard wich could be costly.

Annoying I know babe. Could I ask why was the reason you formatted? Are you able to get into BIOS and load defaults,save and exit? Does the hard drive show in BIOS? Is your XP install disk a copy or is it a retail diek or OEM? Has this disk been used on more than one computer if it is a copy or a retail disk? Did you use the same COA key on more than one computer?

Hello and welcome. During the install did you leave the disk in untill you actualy managed to logon to windows? Are you sure it is not updates installing while shutting down?As this can result in what appears to be a black screen and the PC not turning off?

I dont think I have a funny story. How sad am I? :confused:

Hello and welcome. Hey post away we are here to help. :)

Hello and welcome. Does your computer have a wireless card? Are there any wireless networks in range?Normaly a wireless card will only pick up a wireless router in the area not a WIFI connection. Do you have a wireless router in range? It may sound I am asking silly questions its because we need more information on your network setup and what you are trying to connect to.